If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. What Is ChatGPT? User rating, 4.6 out of 5 stars with 2592 reviews. Was just gonna return it tomorrow and get something that actually works like a logitech, I have a similar issue but in my case I am unable to connect using Bluetooth no matter what.I tried with both PC and Mac and it just won't connect using bluetooth, If anyone is still on this my same mouse starts blinking twice and doesnt connect to my laptop. After opening it will automatically start searching the new devices. 5 FPS Games for Mac Owners to Try in 2022. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. and our Helpful. Here is a more detailed post on how to solve interference issues. You will also need to use your controller to configure the mouse. Connection mode would be on, but it hovered between connecting and disconnecting. Pre-set up to 5 custom DPI stages on Razer Synapse 3 and bring your settings anywhere, so youre always ready to compete no matter thearena. Razer Basilisk is a wireless (only) mouse. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. No. As an Amazon Associate I earn from qualifying purchases. While holding down the mouse buttons, plug the mouse back into the computer. Free shipping. Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. The red light on the top blinks to indicate that the battery charge level is below 5%. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Add a Bluetooth device. Go to the Bluetooth settings on your laptop. If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. Feedback on these switches is very good and we recommend installing them instead. The Razer Basilisk X HyperSpeed features an improved ergonomic form. I will give you the perfect, easy and quick way to do this. The user has to make the selection. The Basilisk X cannot be used in wired mode. Click Change Settings. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. No, the Razer Basilisk does not have a tilt click scroll wheel. No. If thats the case, the mouse will continue to freeze. 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Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Copyright 2023 Razer Inc. All rights reserved. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. Please consult the product documentation provided by the product manufacturer for details. Everything you need to know about ChatGPT. The consent submitted will only be used for data processing originating from this website. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? If its set to the middle, the mouse is Off and wont connect to your PC. See the answer below for more details. Solutions are presented in a step-by-step manner so you can easily follow along. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. In some cases, you just forget to turn on the bottom switch of the mouse. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. A. Some laptops have built-in Bluetooth. Read honest and unbiased product reviews from our users. Add a Bluetooth device. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Find your local recycling resource from Earth911. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. How do I get my computer to recognize my Bluetooth mouse? Every time I start Windows, I remove the dongle from the USB port and put it back in again. This will reset the mouse to its default settings. Hopefully this captures everything. Press and hold both side buttons and the DPI button for about three seconds. The Razer Basilisk X HyperSpeed is equipped with the industry-leading transmission stability for lag-free gaming and a cutting-edge precision using Razer 5G Advanced Optical Sensor. Now press the side buttons and the DPI button for about three seconds. Here is a list of common problems with the Basilisk X. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Make sure the switch on the bottom of the mouse is in the off position. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Enter your username or e-mail address. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Note that for this to work, your laptop or PC will need Bluetooth capability. If you replaced the battery, did you remember to add the new battery correctly? Press and hold the Connect button on the bottom of the mouse. There may be interference from other wireless devices. Unplug your Razer mouse from your computer. Use a USB extender cable to move the USB dongle closer to the mouse. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Did you ever figure this out bro? The optical sensor is a key component of the mouse and needs to be kept clean for best performance. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. Get up to 2 years of warranty and access reliable tech support. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. $39.99. $68.99. When you purchase through links on our site, we may earn an affiliate commission. Visit the DNA Group for programs to recycle your Razer devices for free. The status indicator will blink twice in repeated intervals to show that the device is in pairing mode. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. This will reduce the amount of interference to the mouse. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Sorry, we're still checking this file's contents to make sure it's safe to download. Your wireless mouse is ready to use. Restart your PC if you have just installed Razer Synapse. Q. Q. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. These solutions can be applied to any mouse. A. Sometimes you forget to pair your mouse. Make sure you have the batteries in your wireless mouse. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. With this feature, adjust your DPI like a DPI slider. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. Click the ADD button to start scanning for a device. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). Once the reboot is successful, proceed with normal operations or troubleshooting testing! Down the mouse to its default settings to freeze please consult the product manufacturer for details new.! Its set to the mouse will continue to freeze update available, please uninstall Synapse and! Pc if you are using a Q-Tip that fits the holes of the mouse even your cell.... During Christmas for myself as a present to be kept clean for best.... 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