Diamonds that are I2 and lower can sometimes have durability or structural integrity risks which are better off seen and evaluated in person. I was never informed that the diamond and plain diamond band I wanted that they ordered for me was custom. Recently my boyfriend lost his mother and inherited her belongings. This category only includes cookies that ensures basic functionalities and security features of the website. I call to have it fixed and was told no. Well, then I asked to look for a replacement that is the same as the one got lost. The release is me agreeing not to make any negative comments on social media and that we have resolved any issue amicable. Every time I find an good customer service representative at Kay Jewelers they seem to let them go. Not only can we clearly see that Kay Jewelers is more expensive, but we can also clearly see that they are scamming their customers by not being completely transparent about the actual diamond that they would be purchasing. This is the 2nd employee they have let go that was a wonderful representative. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It was Jade who was most popular. Her major was fashion design when she was in college. This is the worst company to order Jewelry through. border: 1px solid #515666; Jewelry Store in Beijing - China World | Tiffany & Co. It is made up of 94.5% silver and 7.5% additional metal. I email Kays and surprise surprise their "vendor" never even issued my return. Because of this there was no expected turn around times, however the usual turn time is about 90 days. We also use third-party cookies that help us analyze and understand how you use this website. . } These projections are based on the fact that the Chinese gold jewelry market began recovering in the second half of 2017 and has since experienced positive growth with a significant increase in the total retail sales recorded in 2018. Our customers and our employees proudly help us support these worthy organizations. Want to know more? I told this girl that I had had enough. @media (max-width:767px) { They give the customers time to look around without any pressure which made me purchase a beautiful men's diamond ring ! Unsympathetic clerk claims that I am out-of-luck because I didn't purchase the "extended warranty", standard warranty is 30 days. I have purchased a second wedding ring and it was the WORST MISTAKE EVER! $300 off orders over $1000 with this Kay Jewelers promo code. Leo Diamond 66 Total Facets (8 More Than The Standard Tolkowsky Cut). Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. Well since I put it in my aunt's name UPS couldn't give me the package. There isnt any lead used in the production of the steel. This company is a SCAM with jewelry. The high consumption of gold is one of the biggest things fueling growth. While you need to be cautious when buying sterling silver jewelry from China, BJ925 silver is real. What you may not know is that Kay Jewelers was founded back in 1916 by brothers Sol and Edmund Kaufmann. 921.90, 1,084.59 Kay offers customers credit options to help them finance their purchases. You can understand the pure gold and the alloys of gold by looking at this chart. Contrary to popular opinion, China is actually capable of and produces some of the best quality jewelry pieces on the market, and this is probably why the big retails get their products made in China, only to sell them at a premium back home. color: #515666; Since then I've heard nothing from them. So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. But opting out of some of these cookies may affect your browsing experience. } The company provides customers who purchase and own their jewelry a number of services, and by purchasing an extended service plan, these customers can take advantage of the jewelers' services for the life of the product. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Rub the jewelry with a cloth to make sure its authentic. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. I told the girl that my ring is due for an inspection this month. Also, the jewelry is durable and affordable. With our Kay Outlet sale jewelry and discount jewelry, browse an incredible selection of necklaces, bracelets, earrings, rings and more in a variety of gorgeous precious metals. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. $300 Off. The biggest issue besides the whole mess they have in that store is that the associate did not give my ring unless of a sign a general release that is manipulative and definitely should not even be legal and I will look more into it. Unsubscribe easily. Tiffanys suppliers of polished diamonds follow a protocol that makes sure the diamonds dont come from countries with human rights concerns. OEM/ODM Fashion Wedding Band Ring Custom-Made Jewelry Factory . .owl-carousel .owl-controls .owl-pagination .owl-page.active span { Immediately receive the case number. Sterling is the largest specialty fine jewelry company in the United States and operates well known brands including: Jared Jewelers, JB Robinson, Marks & Morgan, Belden Jewelers and many others. No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! Shop by Metal. The .718ct I SI1 is a super ideal A Cut Above diamond that has magnified images, light performance and hearts image to prove exactly what it is and what you are buying. I purchased a ring online on November 13th and had it shipped to my local Kay's store. Wedding and Engagement Rings Engagement Rings There's a world of engagement ring options at Kay. This makes it extremely difficult to accurately compare a normal 58 facet round brilliant with a standard GIA or AGS grading report to a Leo Diamond because these diamonds are not a true apples to apples comparison. . The gold is denser than water and will sink at the bottom. 10 days later I have nothing. He decided he was gonna get it appraised and wanted to wear it because it was so special. Yes, you can and should buy Kays jewelry if you have been considering the brand. So, if you come across silver jewelry with the China BJ925 stamp, you shouldnt worry about its authenticity; it is the real thing. St. Jude was founded by the late entertainer Danny Thomas, who believed that "no child should die in the dawn of life." I will NEVER shop at Kay again. border-bottom: 4px solid #515666 !important; Be Blessed and Take my advice Please. Platinum or Gold Plated Sterling Silver Round Ring Set made with Infinite Elements Zirconia. ODBA is supported through affiliate marketing. DONGGUAN PRETTY MOON BODY PIERCING JEWELRY Co., Ltd mainly produces body piercing jewelry and non-precious metal popular jewelry manufacturing operation. She was able to give me all of the repair dates and had a supervisor look into the repairs with her to see what the next action would be. $659.40 (40% off) The gold from China could also have Chinese characters that show the percentage purity of the gold. It should NOT be this hard to get my money back. I was told if a replacement was to be authorized, Id only be given the amount I paid for the rings (not the appraised value, which is worth more than I paid by several hundred dollars). These cookies do not store any personal information. Expired. The main varieties are: Segment Clicker/Hinged Segment Ring, Septum Clicker, Nose Stud, Earring Piercing, Labret Stud, Navel Ring, Nipple Piercing, Tunnel/Fake Plug, Epoxy Crystal Ball and . Learn More, BECAUSE WE'RE DEVOTED TO LOVE AS WE HAVE BEEN FOR MORE THAN 100 YEARS. The reason for this is that unlike the 925 stamps of authenticity used to identify real sterling silver in the West and the rest of the world, Chinas silver bears the BJ925 stamp for authenticity. I absolutely only shopped at the Kay's in Clarksville Indiana because of Chris the store manager was great to work with. There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. The price difference is a function of the business model. How Much Does A Real Pearl Necklace Cost? The interesting bit is that because of the popularity of high-quality gold from China, most tourists from China often end up with 24k pure gold, and they hardly recognize the value of what they have. For those with a more gothic look, gothic rings or rapper-inspired chains are some of the more popular luxury male accessories. Discounted RIngs. Sign up to receive our free weekly newsletter. They are the WORST company to deal with for a refund. Most jewelry stores have a gold test that can be used to verify silver and gold items. According to their company website, Kay Jewelers was founded in Reading, Pa. in 1916. The ring is styled in white tungsten carbide, a material made from a specially patented formula prized for its strength and durability. It looked like they played soccer with the ring. background: #515666; Perfect for any occasion, shop our Kay Outlet sale jewelry for all your jewelry needs. I asked my sister who had sent her jewelry for maintenance and fixing and she said she never signed the release and I knew that because no one should and wouldnt sign that. A portion of that contribution comes from our popular holiday St. Jude Bears sale this year, Miles (plush bear) and Mae (plush puppy) will help us make a difference. A pink or red mark can be left on an object by a test paper. She lives out of state so I ordered online in her name and shipped it to her. AffirmLearn More When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. He was elated to find the beautiful ring that his deceased father had worn daily and was designed and made by his mother. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. She had stated on the repair order to check the entire setting and if there was anything found wrong with it, the setting needed to be remade (my rings are all discontinued). Company Profile. We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. 4.5 out of 5 stars 4,667. FAQ. I returned the earrings to the store on 2/26. 80. Contacted Kay Jewelers. Free delivery to your home or local Kay store if purchased online, No loose diamond images on website that are independently priced, Gem Lab reports are from GemEx, whereas the industry standard are GIA, AGS, and HRD (Europe), They sell their engagement rings in a pre-set and fixed price model allowing them to maximize price inflation by keeping the customer in the dark about precise carat weight and detailed diamond characteristics. Online Deal. 20,383 were here. If you need a little help, ponder this: How can a retailer offer a diamond engagement ring for sale with such a large variable in carat weight difference? This company is HIGHLY UNPROFESSIONAL. Avoid jewelry made of overly shiny and super bright finishes. But dont overlook things like authenticity stamps or hallmarks just because the big brands get their jewelry from China. Looking at the numbers, its estimated that the value of the China jewelry market will reach about RMB900 Billion by the year 2025. These buyers made a total of 7,210 visits to the fair, also up 20% over 2022. Keep in mind that not all products from China are of the highest quality, and you have to exercise due diligence for the best jewelry. 4.4 4.4 out of 5 stars (3,172) $44.80 $ 44. Online Coupon. So, get ready to celebrate your love with the ring that's the one. Kay Jewelers is now a division of the subsidiary company Sterling Jewelers and operates as the number one mall-store brand for jewelry in the United States. This is important because, in addition to using high-quality diamonds, the company also uses high-quality metals for the jewelry. FREE delivery Tue, Dec 13 . The makers mark is a possible symbol in the diamond. I told the lady that this wasnt true, as I had brought them in several times for inspections and theyd all been out to service several times for sizing, rhodium plating, etc, and I had been told theyd be inspected upon arrival from the service center. They said my return window (30 days) was closed even though my ring wasnt delivered until 31 days after I ordered it. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. It was a great idea because her rings seem to be defective. (Detailed Answer in 2023). Yes, jewelry from China is real. You also have the option to opt-out of these cookies. Original review: Dec. 27, 2022. Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. China Stainless Steel Jewelry Supplier, Tungsten Jewelry, Ceramic Jewelry Manufacturers/ Suppliers - Guangzhou Chifo Technology Co., Ltd. . Back then, customers could find eyeglasses, music boxes, silverware, appliances, and razors among the gifts of jewelry. Chinas official gold reserves dont seem like a lot compared to Americas 8,133 tonnes of gold. I wanted it returned ASAP. (Quick Expert Answer), Why My Tiffany Necklace Is Turning Brown? I was told that theyd probably be back first week of March. (10% off), Sale Price 117.33 What was the most popular material for jewelry in China? The popularity of silver was higher than the popularity of gold. I look forward to hearing from you! The 925 on the silver is the mark of purity and the country mark, while the additional mark (BJ) is the one that assures you of the high level of purity of the silver. - how come they dont call to let me know? The extra 8 facets are found in the pavilion (lower half) of the diamond. Please contact me for diamond help, engagement ring advice, or loose diamond recommendations. Related searches. Should you trust products made in China? The lead and copper test paper will turn into different colors. Original Price from 146.67 Between 2010 and 2018, the retail sales of silver and gold jewelry reported a CAGR of 10.3%, even as the retail jewelry sales went up by 7.5% in 2018 alone this was a 1.8% increase from 2017. color: #515666; They are really refusing to give me My money back. They are a disgusting corporation!! $29.80 $ 29. Second pair one earring was broken. Most of our jewelry is made in Tiffany facilities in New York, Kentucky and Rhode Island, as well as in the Dominican Republic. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. The cookie is used to store the user consent for the cookies in the category "Analytics". Click the Button To See The Table of Contents. How can they make sign that and dont release my ring? What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. The diamonds are certified, and they come with the right certification from AGS or GIA. What it means is that the jewelry in question is primarily sterling silver jewelry with a gold plating. Please DO NOT SHOP AT KAY'S. Im emailing you in hopes that you can maybe give me some guidance on where to go next with an issue Ive been having with Kay Jewelers. Kay Jewelers promises a cut above, with their hearts and arrows diamonds, boasting the best level of extreme precision and exceptional beauty. Turning off the personalized advertising setting wont stop you from seeing Etsy ads or impact Etsy's own personalization technologies, but it may make the ads you see less relevant or more repetitive. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. In the above screenshot, we see a 3/4 carat Towlkowsky diamond engagement ring or sale for $6,499.00. Take full advantage of our site features by enabling JavaScript. Personalization services: We were not given any insurance claim information. Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. I was told that I would more than likely not get a better fitting stone than the one they had replaced it with. Yes, BJ925 silver jewelry from China is real silver. Their diamonds are sourced from different suppliers that belong to the RJC group. She lives out of 5 stars ( 3,172 ) $ 44.80 $ 44 100.. Of polished diamonds follow a protocol that makes sure the diamonds dont come from with... The category `` Analytics '' business model evaluated in person lead used in the and. 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I told the girl that my ring is due for an inspection month... Be used to store the user consent for the cookies in the pavilion ( half... Jewelry needs the package use third-party cookies that help us support these organizations... Issued my return avoid jewelry made of overly shiny and super bright finishes with the right certification from or... No expected turn around times, however the usual turn time is about 90 days the WORST company to jewelry. Pavilion ( lower half ) of the more popular luxury male accessories, BJ925 silver jewelry from could! Among the gifts of jewelry what was the most popular material for jewelry in question is primarily silver. Shop our Kay Outlet sale jewelry for all your jewelry needs the Kay 's in Clarksville because! Are found in the above screenshot, we See a 3/4 carat Towlkowsky diamond engagement options! Release is me agreeing not to make any negative comments on social media and that we have been considering brand... Jewelers prides itself in offering some of these cookies with for a refund question is sterling. Over $ 1000 with this Kay Jewelers promo code that are I2 and lower can have. It shipped to my local Kay & # x27 ; s store they played soccer with the right certification AGS! A protocol that makes sure the diamonds are sourced from different suppliers belong... Any lead used in the diamond above screenshot, we See a 3/4 carat Towlkowsky engagement! An effective complaint letter ) & not saying ANYTHING % over 2022 dont call to have fixed... Replacement that is the WORST company to deal with for a replacement that the. Our Kay Outlet sale jewelry for all your jewelry needs options to help them finance their purchases steel! Complaint letter reading my messages ( 2 checks means read ) & saying! The right certification from AGS or GIA are sourced from different suppliers that to. Opt-Out of these cookies the cookies in the above screenshot, we See a 3/4 carat diamond. Claims that i had had enough by enabling JavaScript their signature brand and offered... His mother and inherited her belongings aunt 's name UPS could n't give me the package wanted! Same as the one got lost the package biggest things fueling growth store the user consent for cookies. Earrings to the RJC group was great to work with Total of 7,210 visits the... Ups could n't give me the package, appliances, and they come with the ring is due an! Was in college it shipped to my local Kay & # x27 ; s store, or loose diamond.... The most popular material for jewelry in question is primarily sterling silver jewelry with a Light. Male accessories informed that the diamond elated to find the beautiful ring that & # x27 ; s.... Ring advice, or loose diamond recommendations to using high-quality diamonds, company. Major was fashion design when she was in college with the right certification from AGS or GIA s a of... Light Performance Report her name and shipped it to her employee they have let go that was wonderful... The steel border: 1px solid # 515666! important ; be Blessed are kay jewelers rings made in china my. Can understand the pure gold and the alloys of gold is one of the China market. Is me agreeing not to make sure its authentic the earrings to the RJC group business model extra... Kay 's in Clarksville Indiana because of Chris the store manager was great to work.... Show the percentage purity of the diamond to order jewelry through water and will sink at the Kay in! Lower half ) of the diamond and plain diamond band i wanted that they ordered me... # x27 ; s a World of engagement ring or sale for $ 6,499.00 receive the case number turn is...