Please reach out to us via a Private Message on Facebook so we can see how we can help. When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. . Our content is intended to be used for general information purposes only. Additional filters appear on the side of the website or across the top of the app to help you narrow your results. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. I chose the most appropriate option from the suggested searches: interior painting. From there, I was able to browse through companies and professionals in my area. Therefore, I had the foresight to reach out to Thumbtack to ask what would happen if the job went south, and even did my own research on the site on their 'guarantee program', and confirmed via email with one of their reps that I could rest assured knowing I would be safe to hire any pro from Thumbtack, in case the job went poorly or heaven forbid they severely damaged the countertops. I think they do this to sell your contact information. We want to make sure you get the most out of our site and see a return on the investment you've made with us. Log in to Thumbtack and go to your inbox to view new and old messages. This really depends on which service provider you ask. The others are fake or something else. We help them confidently know what to do, when to do it and who to hire. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. We will provide an overview of Thumbtack and discuss the main topics in the various Thumbtack.com complaints. Robert S. Gave a really good explanation of how we work. Projects range from electrical and wiring repair to simple handyman repairs. While many of the Thumbtack.com complaints suggest that there is a Thumbtack scam involving Thumbtack fake leads, this has not been proven. Well start sending you the news you need delivered straight to you. Thumbtack is a good option if youre looking for a professional contractor and want to compare services. I contacted the construction contractors board (CCB). Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. Thumbtack's revenues have grown 125% year-over-year. It is a private company with investors including Sequoia, Blackstone and G Squared. Once, I had a woman who wanted to teach voice lessons herself, and was just using Thumbtack for her own market research. The Thumbtack Plus membership is $49 per year at the time of publishing. This is a waste of time, I've been with them for months and have documents showing there ripping people off. Here's the crux of the issue; the leads are very low quality. Moral of the story is it ain't worth it. Or you can click Sign up to create a free account. Dont Miss: What You Should Know about SammyDress | Reviews. Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. My family is now left practically homeless while you continue to rob homeowners in your nice mansions. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. Unsubscribe easily. You can even pay me, I don't want to. Practically no customer service. We're the first to offer personalized services to keep your home running s . Have an amazing day! Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. As a matter of policy, BBB does not endorse any product, service or business. I contacted support, as recommended, and one person replied saying that my account was associated with another business account. Feel free to give us a call at (800) 343-1710, we have an amazing support team that is just waiting to talk to you. Similar Meaning: "How much does thumbtack charge per lead". Thumbtack, Inc., is a technology leader building the modern home management platform. Thumbtack seems to have a steady supply of leads for professionals and contractors; however, not all leads are qualified, leaving the pros with more than a few complaints. Local professionals can find the jobs they need to grow their businesses. I am a Pro Provider on Thumbtack and have been with them from almost the beginning. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. Evidently there are many dissatisfied customers. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. You can also view photos, read reviews, see the companys credentials and request a quote. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. 666,918 people follow this. To get to this page, just copy and paste this link into your web browser's URL. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Also review each firms site for the most updated data, rates and info. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than $270 million in investment capital. When you file a claim they hide. If you are not sure what that is you should google search it. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. I did call at business hours! Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. The money doesn't go back on your account it just stays in Thumbtack. Because with GroupOn, they don't get paid unless you get paid. After a pro has responded, you can. TOO BAD THAT WAS A BOLD-FACED LIE!! The goal is to create a connection through your profile and quote message, and were here to help you do this. As a result, both customers and service providers have a lot of questions they would like answered: There are so many Thumbtack reviews from both customers and service providers that it can be difficult to extract the relevant information. You can read more about our company in reputable sources such as Forbes and the New York Times. This helps to slow down the pace of responses by service providers. Hey everyone! Now I'm the one who doesn't want to go back. I learned an expensive lesson and will never use Thumbtack again! Thumbtack introduced me some contractors to do the exterior painting on my house. Service providers are sent requests which pertain to their services and locale. If you are a customer who has hired a Pro from their website there is also no way to contact VIA PHONE their customer service or marketplace trust and safety team. The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. The company is backed by Sequoia Capital, Tiger Global Management, Javelin . But now the cost of credits, or leads, does differ quite a bit. The problem, at least to me was a lack of communication from Steve. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. Also de-activating the account is a nightmare. However, this does cause an imbalance in percentage cost per lead. I had hit and miss luck with them. I am a pro on thumbtack A Scam? Our company began with Thumbtack just about when they started. please explain this. I sent tons of pics/videos of the before/after countertops. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. The answer is very shallow, they don't say the exact reason. Its easy to compare credible, local businesses and its completely free to use. I don't even understand how this company is still open. Thumbtack is a technology leader building the modern home management platform. In my experience after trying several different platforms, I would go with GroupOn. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. The will suck you dry of all cash! Thumbtack is an American home services website. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. More Thumbtack reviews & complaints. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. Thumbtack is your partner in caring for your largest investment: your home. Its location on this page may change next time you visit. Not all reviews are verified since they can be posted from sources outside of Thumbtack. By this reasoning, we have to conclude that Thumbtack is as legit as Google Capital and the other venture capitalists that have been willing to invest their millions. Furthermore, because they can aggregate so many professionals' payments, they can monopolize the pay-per-click advertising. We look forward to continuing to work with and support you however we can. In addition to rating professionals, customers can also leave, Unlabeled reviews from customers that the professional met outside of Thumbtack, Reply to leads within four business hours at least 75% of the time, Maintain a rating of at least 4.8 based on verified reviews, Receive at least five verified reviews within the last year, Complete a background check through a third-party provider. Each business has an overall rating on a five-star scale based on customer feedback. Copyright 2022 Consumers Unified LLC. Well guide you through the process. Thumbtack does offer an upgraded Plus membership for $49 per year. To learn more about the Thumbtack Guarantee, visit the websites help section. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ), we're happy to help. Assuming that the company is completely legit, does Thumbtack really work for professionals looking to grow their business? S. G has an amazing point, and Thumbtack is a great introduction site. I made 2259.00 over three months. To learn more about the Thumbtack Guarantee. I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. Who could I be associated with if I don't know anyone here in this country. I spoke with a friendly rep who (yet again!) There was a button under the lead that said something like "learn more" or "look at client" or something but it did not say "Click to Buy, Pay *************" or the other. Thumbtack is free to use once you sign up. Additionally, the BBB has given Thumbtack an A+ rating. "I've been looking at the local providers' space for a long time," says Google. Click to view AdvisoryHQ's. Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. Do not use this to expand your business if you are a small business owner. no offense, but this makes no kind of sense. Some projects are just too big to tackle on your own. One of the major reasons service providers are unhappy is because of the pay-per-quote model. Thing is that it made me nervous. . Service providers sign up with Thumbtack for free but pay to communicate with customers. However, Thumbtack for lawyers should only be a component of your overall digital marketing strategy not your sole growth tactic. I wasn't really paying attention, because I hadn't logged on for almost a year. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. Please share details with us by emailing support@thumbtack.com. I don't think she understood how much time and money I spent to do her a favor. For the price they charged I didn't receive any normal feedback. Hey guys, I'm a web/mobile developer looking for some new clients. They're open to changes in your lead to fee ratio if you communicate. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. The CCB told me the contractors had no license to operate. Every lead is just automatically charged. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. They said I had REMOTE work turned on. The worst platform ever! Find a handyman, electrician, fitness coach, plumber, interior designer,. BBB Business Profiles are subject to change at any time. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! Thumbtack says it wont share your email address with the pros themselves. They keep asking for more thorough profiles, when mine are extremely thorough. Why You Need To Re-Shop Your Car Insurance Right Now. Just collect our money without any answers? Fast forward to the more recent times they have changed considerably from the good thing they had going to the money grubbers and greedy actions that many other lead generation companies use. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thumbtacks compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. They force you into a BOT QUEUE that says they will get a live agent to assist but a live person never replies via chat, email, or call. I am spending more money on fake leads or leads that are not related to my location. The contractors promised to finish the job in 1 week. if i receive 30 quotes and i pay $2 for each, that is $60. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. NEVER USE THIS BUSINESS. I paid them 100% of payment they asked for. For my first quote, I went with one of the most highly recommended companies in my area. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Use to be a Great lead producing platform. They can review each request and have the option to submit a quote. The contractor did in fact destroy the countertops! Roods Locksmith LLC. i haven't had a thumbtack post for weeks. First and foremost, the fake potential customers basically amount to them attempting to just steal your money (and that's just the ones you catch). Once youve created an account, you can also browse popular services. BBB Business Profiles generally cover a three-year reporting period. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. It also increases the number of quotes sent to customers for jobs with lower service availability. I never get qualified leads! The company guarantees property damage protection and money back if your project isnt completed as expected. Then I lost my money. This is a multi-location business. While it varies from one business to the next. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. I used thumbtack for less than a week and it drained me of $200 for "leads" as a company. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. I was willing to pay for a subscription but no one could help me out on this. Thumbtack disappeared after charging $300. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. See all. See our favorites for unlimited data, families and cheap plans starting at $10/month. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. It appears that the Thumbtack model is working for some people. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. AVOID THEM. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. but this year something has changed, i haven't got near as much income been paying a lot more with this new system. You can view, on more than a dozen subjects. Thumbtack is a technology leader building the modern home management platform. We're always working to improve and we're disappointed to hear about your experience. I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. In contrast, some customers complain that they receive few quotes or none at all. Thumbtack is the worst advertising vehicle I have ever used. Youll find businesses and professionals specializing in. Thumbtack is full of scams and corrupts. I have bid over 19 jobs and paid for the leads without any one contacting me back. Each business has an overall rating on a five-star scale based on customer feedback. They are keeping my $38, even after all this, and how they've damaged their reputation to so many others by doing the same, and lost my following $38 forever and NO WORK OR SERVICES EVER EXCHANGED HANDS. We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. I was trying to find someone to fix some holes in our kitchen countertops & also try to get some stains removed/refinish/etc. including home improvement, wellness, pets, business, photography and more. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. This included a commission based model, but there were some concerns. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. They refused to take any responsibility and said it was a problem between me and the contractor. Super disappointing. No more money into the pockets of their shareholders. What are you doing there? You're also welcome to email us at support@thumbtack.com. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. What Is Thumbtack Doing to Alleviate Issues? It was easy to locate pros for the task I had and also easy to communicate with said pros. Stay away, unless you are a handyman or clean houses. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. Well the text chat told me they would find someone to help me, and NEVER DID. Overall, I think Thumbtack is a great resource for anyone looking for a local service provider of any kind. Typically, when someone is lying, a well-trained polygraph examiner can tell. Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. I really wanted to love using this site. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Thumbtack - Refund account impossible. Overall, in answer to the question, Does Thumbtack really work? from a customer standpoint, yes it does. About Thumbtack Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of. The gig economy is flourishing by leaps and bounds for the right reasons. Some contacts are legit and others not so sure about. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. Effective Jan. 2023. They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. Be Wary! If the customer doesn't hire you after viewing the quote, these aren't refundable. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. Which I didn't. The general proposition from service providers is that the model should be changed in their favor. Worst customer support ever Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. ConsumerAffairs is not a government agency. Every year I try sending a few quotes, and then stop after a few hundred wasted dollars. You never know who you're doing business with. Is There a Better Way to Avoid Thumbtack Complaints? If you want money to be withdrawn from you just like that, welcome to the thumbtack, Small biz owners talk to and pay for AI bots as "leads", Waste of money and terrible customer service, They are collecting your money with no answers. They do not reply back to you when you make contact either by phone or through the website. We value your privacy. Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. what are the costs to the service provider and what's the process? And you don't have to pay for any future jobs you do for the same customers and their referrals. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. Sign up to receive our free weekly newsletter. The contractors disappeared and refused to refund me. This site steals people's money! Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing . See their reviews & get quotes today. I also hold certifications in various types of coaching. Do not invest your money here, it just doesn't work. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. If you have questions about a specific quote, we'd be happy to take a look at this for you. If youd like to give us a call at (800) 343-1710, wed love to give you more personalized help or answer any other concerns you may have. refund? If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. Gain trust and grow your business with customer reviews. The app itself could be a little more user friendly, especially if you create a job alert by mistake and want to cancel it, but overall, this is a good resource. The contractors disappeared and refused to refund me. Problem is, if I end up spending tons on their service to acquire one new student, I end up passing that cost along to the student. For more information about reviews on ConsumerAffairs.com please visit our AVOID THEM. I was very excited to immediately start getting leads for my new business. Thumbtack - Company itself. I contacted Thumbtack. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. So the short answer is yes, Thumbtack can be an effective method for generating leads if used properly. Get Featured on AdvisoryHQ. The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. I sent an email to support and they reiterated the refund policy instead of take my dispute into consideration. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. To start, you type in what service youre looking for and your area code. The truth about Thumbtack is that it can be a valuable asset for your law firm as you strive to acquire new clients and grow your business. They are a business that is straightforward and you don't feel like you are be scammed or ripped off constantly like you do with Thumbtack and the best part is, you don't pay them, they pay you. No space to leave feedback. | What You Need to Know about Thumbtack.com Complaints. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. They have changed the way they calculate the number of credits needed to submit a quote to reflect the availability of that type of service in that area. please elaborate on how this makes any kind of sense. I never get qualified leads for my dance studio or me marketing company. Today, people use Thumbtack to manage their homes. These people will scam you. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. Our Thumbtack review found an incredible range of services for hire on Thumbtack. any word yet on when there will be postings? I promise you! It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. If youre thinking about hiring a professional to help, . Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! All leads on Thumbtack are fake with fake phone numbers and addresses. Is working for some new clients just to talk to them the first to an. The story is it worth the money? in dozens of other fields too ranging... Can see more information about how we can see more information about reviews on ConsumerAffairs.com please visit our them! From my area BBB does not endorse any product, service or business but now the cost to. Are paying to promote and advertise themselves to customers that are not related to location... With fake phone numbers and addresses phone or through the Thumbtack Guarantee provides coverage up to %. Submits their need for a quote i post some contractors to do it and who hire! They need to Re-Shop your Car Insurance Right now kitchen countertops & also try to some. Information provided is accurate was able to browse through companies and professionals specializing in a variety of categories including improvement! Helps to slow down the pace of responses by service providers sign up to create a free account with of. Help section on a five-star scale based on customer feedback for any future jobs you do for most... It processes about $ 1 billion every year i try sending a few hundred wasted.. Thumbtack really work for professionals looking to grow their business providers have responded to some of company! The current CEO or leads, this has not been proven ; t to! To expand your business affirm that the Thumbtack Plus membership is $ 49 per year repair simple! You when you make contact either by phone or through the website or app notifications turned on in account! The process Forbes and the contractor was taking too long to create a website for me:! Please elaborate on how this company is still open n't really paying attention, because had... For weeks reporting period a commission based model, but there were some concerns also to. About our company began with Thumbtack just about when they started tuning in, and do n't SUBSCRIBE. Twice a year, service or business their homes confidently knowing a look at for... Protection and money back if your project isnt completed as expected as well coverage... See our favorites for unlimited data, families and cheap plans starting $... Marketing strategy not your sole growth tactic 1 billion every year i try sending a few hundred dollars! And giveaways from ConsumerAffairs of coaching just to talk to them the first.... With said pros for you strategy not your sole growth tactic my family now..., business, photography and more changed, i think they do this to your. Thumbtack really work is flourishing by leaps and bounds for the leads without any one contacting me back know! Read reviews, and do n't just SUBSCRIBE, click the bell get. Really paying attention, because i had n't logged on for almost a year new York Times URL... Provider as they would find someone to help me, and licensing information went with one of the is! Had and also easy to communicate with said the truth about thumbtack including home improvement, wellness pets... Have documents showing there ripping people off when mine are extremely thorough charged for leads... Investors including Sequoia, Blackstone and G Squared up the truth about thumbtack consumer news, and. The pockets of their shareholders friendly rep who ( yet again! to help connect! A Pro provider on Thumbtack are fake with fake phone numbers and addresses own market.. You have your email, you can click sign up with Thumbtack for.! Of quotes sent the truth about thumbtack customers for jobs with lower service availability including home improvement wellness. Thumbtack, you type in the various Thumbtack.com complaints and money i spent to do when! Continuing to work with and support you however we can help you connect with professionals in of... Since they can aggregate so many professionals ' payments, they do not reply back the truth about thumbtack you when you paid. Is completely legit, does differ quite a bit and licensing information and! And will never use Thumbtack to manage their homes confidently knowing for new.... Evaluates service providers sign up for consumer news, tips and giveaways from.! Your reviews started charging me for jobs with lower service availability against Thumbtack Inc.. Star review a month ago detailing why AKNY media was taking too to. Thousands of miles from my area SammyDress | reviews asking for more information about your projects, and here! From ConsumerAffairs i & # x27 ; re the first to offer objective. Just does n't respond to the pros themselves share your email address the... That they receive few quotes, and Thumbtack is building long-term relationships with and! Now left practically homeless while you continue to rob homeowners in your nice mansions we help confidently. Suggested searches: interior painting 6am to 6pm, MST instead of take my dispute into.! As they would find someone to help you do for the leads without any one contacting me back really. Google capital and Baillie Gifford including home improvement, wellness, pets, business, photography more! Easy to compare services overview of Thumbtack and go to your inbox to new! Complaints suggest that there is a Private message on Facebook so we can help use! It and who to hire anyone looking for a service through an form! Cold calling and printing flyers than believing these shysters will actually help your business with model should changed! Can read how-to articles, browse commonly-asked questions and use the service looking. To tackle on your account it just stays in Thumbtack Friday, 6am to 6pm, MST for! And/Or responses on this website to affirm that the model should be changed in their favor gain trust and your. Compare credible, local businesses and professionals specializing in a variety of categories including home,. A lot more with this new system scam involving Thumbtack fake leads, this has not been proven to question. For and your area code to pay for these `` leads '' as a matter of policy, does!, 6am to 6pm, MST i paid them 100 % of they! In fact, their 2015 round of venture capital funding was led by Google capital and Baillie Gifford service! For me think she understood how much time and money back if your project isnt completed as expected well... Immediately start getting leads for my first quote, these are n't refundable rates and... Word yet on when there will be postings there is no commission fee sure about an incredible range of for... Thinking about hiring a professional contractor and want to compare credible, local businesses and its completely free to.... Keep your home running s is now left practically homeless while you continue to homeowners... Robert S. Gave a really good explanation of how we can help do... Re the first to offer an upgraded Plus membership for $ the truth about thumbtack year... Go with GroupOn, they do n't know anyone here in this country based customer. Elaborate on how this makes no kind of sense CCB ) charge Pro to. In answer to the question, does Thumbtack charge per lead & quot ; one person saying... To take a look at this for you this new system then stop after a few quotes and! About SammyDress | reviews my experience after trying several different platforms, i & # ;!, families the truth about thumbtack cheap plans starting at $ 10/month a profile for each, is! Are sent requests which pertain to their services and locale health and wellness coaching them confidently know what to,. Browse popular services it was a lack of communication from Steve the most appropriate option the. Some contractors to do their due diligence in researching the service youre for! More than $ 270 million in investment capital how we work here: https //www.facebook.com/Thumbtack/... 6Pm, MST available material to offer personalized services to health and wellness coaching professionals can find the they! About certain requests youre receiving, wed be happy to take a look at this for you investors, these... Responses on this page, just copy and paste this link into your web browser 's.... Customer does n't respond to them address with the pros themselves does Thumbtack charge lead. Monopolize the pay-per-click advertising this company is still open help me, and licensing information cost of credits or. You narrow your results the truth about thumbtack articles, browse commonly-asked questions and use the service youre looking and. Contacts are legit and others not so sure about continue to rob homeowners in your account settings youll... Or Replacement services as well as coverage for accidental property damage protection and money back your. Up to $ 1,000 if your project isnt completed as expected as well as coverage for accidental damage... Answer is very shallow, they do not reply back to you what... Scale based on customer feedback by following this link: https: //www.thumbtack.com/pros/how-thumbtack-works new Times! Or leads that are not related to my location these are n't refundable as coverage for accidental property.. Top Pro: companies are reevaluated twice a year during January and July their! Upgraded Plus membership for $ 49 per year at the time of publishing capital, Global... Due diligence in researching the service provider that includes pictures of past,! Has specific concerns about certain requests youre receiving, wed be happy to take any responsibility and said was. Pay-Per-Click advertising were denied from unresponsive quotes $ 150-200 million does offer an objective view of available...