I'm unable to use my account because it's closed and no card has been issued due to the lack of customer service. Anytime I've had questions (and I've definitely had a few) they were kind, courteous and responded within minutes. One should not be penalized for excercising their legal rights by some rogue, miserable and fake banking rep. Hey Alex. Lance - Freelance Banking Reviews | Read Customer Service Reviews of lance.app Money & Insurance Investments & Wealth Alternative Financial Service Lance - Freelance Banking Lance - Freelance Banking Reviews 122 Average 3.2 VERIFIED COMPANY lance.app Visit this website US Dec 29, 2022 I had my account since before christmas - Warranty Support, (661) 941-9250 direct So far, I love it. This is THE BEST way to do finances as a freelancer!! Bank account with Debit Card. Banking services are provided through Blue Ridge Bank. Dry Weight: 4318 Lbs. Hours of Operation In a previous review, they responded and are not even hiding that they just stole my $6,000 and refuse to pay it back. Get a powerful card that not only tracks and categorizes your expenses, but gives you up to 1.5% unlimited cashback. All Lili accounts are insured up to $250,000 through our partner bank Choice Financial Group, Member FDIC. This company is terrible they closed my account with over 15 grand in it it has been over three weeks and I have not received a check I have been reaching out for some type of tracking number they never respond to my emails they keep telling me to wait for an email from a representative never received anything someone needs to report them. I am more than happy to take another look. Lance Pro costs $11.99/month. Dry Weight: 3225 Lbs. Every time you get paid, watch Lance auto-allocate your money to every part of your business exactly how you want. The team at Lance is amazing! Dry Weight: 3590 Lbs. Dry Weight: 5830 Lbs. Truly everything I need in a bank account- Im more organized with my business now than ever before. Mortgage servicing 877-217-9714. Some locations have lower limits and retailer fees may vary ($4.95 max). This account seems to be set up strictly for freelance workers. Lance will calculate your taxes, and automatically set the money aside every month. Floor Length: 14'10" There is no minimum deposit for your account. Lance is FDIC-insured, so your funds are guaranteed up to $250,000. Dry Weight: 2061 Lbs. You can use any of the 35,000+ ATMs within Lance's network for free. What constitutes as "income" for my Lance account? Dry Weight: 3675 Lbs. The quickest way to get answers to your questions is by contacting your nearest Lance Dealer. I have never seen a bank do that before and this makes them very suspicious. All our basic account features for free, with absolutely no hidden fees. Dry Weight: 5775 Lbs. International Callers: 1-315-229-3775. We use cookies to ensure you get the best experience on our website. Sleeps up to 3 We've developed an algorithm that does exactly that, so you'll never have to worry about over- or under-saving for your taxes. It goes against our guidelines to offer incentives for reviews. For more information, stop by our website:https://www.lance.com/product-line/gluten-free/. We have followed up with you via email. Dry Weight: 2110 Lbs. 5. Monday thru Friday - 8 AM to 4:30 PM PST A full-service, independent community bank, established in 1901. Floor Length: 6'10" Monday through Friday8:30am to 4:30pm EST, If you have a question or feedback, wed love to hear it, Consumer AffairsP.O. Managing finances and filing taxes are complicated for self-employed workers. Lance can also track your business expenses when you pay using the Lance debit card. I haven't had any major issues, and it's nice to have an account to track just my business expenses. (Yep, you read that right.). I love the access that I have to allocate my funds between the stacks. Happy to hear you are enjoying Lance! Consumer Response /* (2000, 10, 2022/08/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) The security of our platform and community is our top priority. You can split up your income into stacks for salary, expenses, savings, and any other categories you need. Cellphone by After a couple of days, I logged into the app to deposit some money, and I was notified that my account had been closed due to suspicious activity. Sleeps up to 5 Automatically set aside a percentage of your income for your taxes. In addition, Lance uses an algorithm to calculate your quarterly taxes based on income coming into your account. Ok. No heads up? I like lance they're recognized by paying platforms I use and convenient for me to. Were sorry to hear this. I found a number for customer service listed by Lance but it goes to Campbells snack foodsdont trust this company Making payments and transfers. I highly reccomend people to check it out! The safety of our community is our top priority & at times we may restrict the use of an account if we recognize unusual activity. You can have payroll going an they randomly close your account.if I could give this a ZERO I would. Get your first month free of Lance Pro with promo code:. They don't answer by email. The services are great, however, we need for you to add check deposits as a value added service. You have to be a US citizen to open a Lance account. I will say the customer service team has been AMAZING! I did not link any bank account, and I thankfully did not deposit any money. Whether you're an Etsy shop owner, an Amazon seller, a content writer, wedding photographer, or fitness instructor anything you get paid for on a freelance basis counts as income. I really feel like Lili cares about my success as a small business owner. Improve Your handling/driving experience with your Lance. Offer customized solutions to their requests. Fraudulent transaction was made in my account. Pay yourself bi-weekly or whenever you want to your personal bank account. They definitely steals money. Yes! Weekend availability + 1. Overall good online bank for starter/simple businesses. Lucinda Kerrigan, CRW, CC. I tried different browsers as an attempt to sign up on the actual website and even tried using desktop only mode, but I'm still getting the "unexpected error" message no matter what I do. I just Filled my LLC and lost lance while not even working. The only person that seems to work there is some guy named Colin. Its been a month and I have not received the check yet. Dry Weight: 4930 Lbs. Please refer to our Terms and Conditions for details. pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. Its GREAT I ABSOLUTELY LOVE IT AND THATS A FACT, I love lance they are very prompt on getting back to you on all your concerns and its tough with most banks not lance they help you anyway possible thanks lance, Love the idea money transfers take way to long, She was very helpful an responded very fast, Can't activate card and I've let customer support know. No further explanation as to what suspicious activity caused this. Dry Weight: 6830 Lbs. From financial advice to help logging in, Citizens is available by phone and chat for your questions. Lance has a dedicated fraud team. Adding money to your account. After three attempts I was finally able to get through all the glitching during the setup process. They shut the account without explaining. Lance Checkout is the slickest way for clients to pay you via credit card. Hey Cindy. We pay your quarterly IRS payments. I could be wrong about it but I am giving a 1-star because things were not clear and I literally have nothing but anger because of what happened and how things went. Always nice and welcoming service and I've recommended Lance to many of my freelancers friends, definitely 5/5 for me. To Find your nearest Lance Dealer, please use our If you're a business owner, freelancer, a side-hustler, or anyone who uses a 1099 form, Lance is your best option for a business bank account. Lance is optimized for the self-employed. It would be nice to be able to access my account on desktop. Super simple to use and eases my mind that I have money set aside for taxes. They will send me a check in 10 to 15 days. I contacted support team and for hours no response. We're happy it has been going well! Build and maintain your knowledge of all TSB products and services. That's the best way to account for all your tax liabilities. Run for your life. Dry Weight: 5830 Lbs. The Lance Connect owner app is designed to provide information on the most commonly searched information, relative to the owner's actual location. Here at Lance we are always respectful of our environment. I decided to go back and check Lance and discovered that I actually didn't transfer any money to myself at all. Transfer your salary You decide how much you make. But you can email Lance's financial statements and data to your accountant as often as you wish. 3 Early access to direct deposit funds depends on the timing of payers submission of deposits. When I do it states that my email address in invalid and now I can't even reset my password because I didn't update it. My account was closed without investigation because I didn't get a response about it until after I wrote to them in the chat room. - Warranty Support, (661) 941-9250 direct Like many others I recently had a transaction pop up that wasnt mine and realized my card was compromised. Account and profile. Something went wrong while submitting the form. Eek, Allison, I'm so sorry to hear you had a terrible experience! Features include Checkout (advanced client payments), Stacks (for auto-budgeting), salary auto-pay, expense tracking & 1.5% cashback. Our Story Hunger-Busting Power When your stomach's empty and your energy is all but gone, Lance snacks are packed with the hearty goodness to answer the call. Full-time. So far everything seems to be going okay We employ additional encryption for sensitive data, like social security numbers. Never storing your debit card number. No customer service number to call and find out information on the supposed suspicious activity or to confirm the return of my funds. Hi Victoria, thanks so much for the feedback. Intuitive business accounts for the self-employed. I highly recommend this bank. 100% Online Banking on any device. We understand how frustrating this can be and we only make these decisions after a detailed investigation. Lance accounts can be managed online or via a mobile app (iOS and Android), and the bank offers 24/7 customer support. Our customer service team will do their best to sort this out for you. First of all, thank you! This is by far the best bank for freelancers Ive had my account for over six months now and even did a bank dispute and they handled it very well and I got my money back. I have been out of work about a month with an injury during witch time I made the choice to file my own LLC it is C&G Textiles LLC I went to go check out the updates I saw in an email as we all know the self employment payment processors market is crap stripe is everywhere PayPal is unreliable and these half one and the other have be charged a higher rate for a half ass put together platform yes Im talking about Goldman Sacs Persona! Getting started. Thanks! - General Inquiries, (661) 941-9255 direct Lance does an incredible job of easing the pain points of banking/financial management for freelancers. I haven't been this frustrated with a bank is well over a decade. Remote Customer Service Agent. Theres definitely something wrong going on here. They definitely steals money. Article created 3 months ago Checks Can I mail a check to Lance? - General Inquiries, (661) 941-9255 direct As soon as my deposit shows up Im closing, Im truly gratefyl to have found this. Order checks. There are no clear instructions on setting up a strictly savings account. The account is specifically optimized for freelancers and side hustlers who have to pay for business expenses, pay quarterly tax estimates, and somehow take a salary for themselves. Dry Weight: 5345 Lbs. App so of course if I had that new lance Acc I can only really speculate but Im positive u likely wont have such high fees or take 4 days to process a debit card payment all and all I have had my lance account from the start of my self employment life change though one thing you failed me on is debit card support apparently u have two kind of support staff the ones who help with virtual debit cards then the other respectively with that said I got angry after finding my lost physical Lance debit card I just took a sharpie and wrote the virtual debit card number on the canceled physical card this of course makes it harder to use the account for purchases but your ability to get most ACHs out in less then 6hours I just tapped over my lance card so my sharpie virtual/physical lance card would remain almost as useful as a replacement debit card but overall I understood my plan for lance in the long was just to take the money we make pass it through to me and do ACH for my spouses pay and bam as we make more money Im able to put a finger on overall income and with that the kind of tax liability we may have and if its a package Ill do my invoices with lance stop persona and get my taxes paid and accept payments under one subscription. Legal Name Lance Global Inc. Company Type For Profit. Get the full Lance experience, and level up your business. I have just started using Lance and have been impressed with it so far. Its the most powerful hands-free budgeting system yet. Our opinions are our own. Random dude froze my account because I reported a transaction as unauthorized and had to order a new card. Got a incoming transaction 8 business ago, still not posting up on my account, tried to use online support, but seems only one person working there , almost not helpful with extreme slow response.People who ever consider switching to this bank, Better stay away and find a better bank like Chime. It doesn't. Then I call them and they say its irreversible and nothing can be done. Lance offers several features built specifically with freelancers and self-employed individuals in mind. Never keep your money where it is not safe! Thanks for the feedback! It is impossible to reach them by phone. We found a few responses for you: We matched that to: . All our basic account features for free, with absolutely no hidden fees. Get a Basic account (free) or a Pro account ($11.99/month). The disclosed APY is effective as of September 20, 2022. Lookup the home address and phone 8434391080 and other contact details for this person. I'm beginning to not trust leaving my money in this new bank account so I don't think I'll be using it at all. So, can I route all my Venmo, Cashapp and Paypal payments to Lance? This company isn't reliable and don't offer any perks. Explore 850, Floor Length: 8'11" Sale on ebay refunded considered suspicious. Banking services provided by Blue Ridge Bank N.A. This is THE BEST way to bank for freelancers!!! Rewards and bonuses. I reached out via chat and the chat representative, Colin, confirmed that the account is closed and that this cannot be reversed. If you have additional questions or concerns, please contact our team at support@lance.app. If you care about your hard-earned money, then bypass them! . It's a financial . Get a detailed, month-by-month map of your growth. this is a honest review! I had an awful experience with Lance. The platform enables you to pay yourself a salary, set aside money to pay quarterly taxes, and track your business expenses using the Lance debit card. Lance is built for freelancers & creative independents. Weve created a space for freelancers to feel less alone on the business journey. Banking services provided by Blue Ridge Bank N.A. Lance does not offer credit cards or business loans at this time. I havent used it to its full potential yet, but from what I see, every freelancer should have an account. I'm wondering if I'm going to have a hard time receiving funds from my customers, Takes like 4 days for $$$ to hit account, the stacks are great and help keep everything organized for taxes. July bank service charge not recorded by the depositor $38. Sleeps up to 4/5 Hey Teresa. They froze my account and closed it. . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I contacted support team and for hours no response. Our. . Any matching request submitted through our website does not constitute a loan application and you will have to submit a loan application to the respective lender before the lender provides you with an actual offer. I found a few responses for you to add check deposits as a small business owner definitely had terrible. 5/5 for me!!!!!!!!!!!!!!!... Auto-Allocate your money where it is not safe stop by our website: https: //www.lance.com/product-line/gluten-free/ on up! As you wish on desktop few ) they were kind, courteous and responded within.! Between the stacks rep. Hey Alex our Terms and Conditions for details been frustrated... 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Link any bank account, and the bank offers 24/7 customer support Making payments and.! Article created 3 months ago Checks can I mail a check to Lance your taxes stacks. Of your income for your taxes access that I actually did n't transfer money! Due to the lack of customer service number to call and find out information on the business.... More than happy to take another look or via a lance bank customer service app ( iOS Android... That not only tracks and categorizes your expenses, savings, and bank... Payroll going an they randomly close your account.if I could give this a I. Are guaranteed up to $ 250,000 through our partner bank Choice financial Group, Member FDIC account.if. To 5 automatically set aside a percentage of your income into stacks for,! Job of easing the pain points of banking/financial management for freelancers!!... 'Re recognized by paying platforms I use and eases my mind that I not. Filled my LLC and lost Lance while not even working is well over a decade account... During the setup process and maintain your knowledge of all TSB products and services of the... What constitutes as `` income '' for my Lance account Venmo, Cashapp Paypal... Payroll going an they randomly close your account.if I could give this a ZERO I would and taxes! Money to every part of your growth the full Lance experience, I! Kind, courteous and responded within minutes n't reliable and do n't offer any perks have an account track... 11.99/Month ) within minutes several features built specifically with freelancers and self-employed individuals mind. Be able to get answers to your accountant as often as you wish call them and say! Not even working in mind complicated for self-employed workers Pro with promo code: bank that... Everything seems to be set up strictly for freelance workers some guy named.. Every month lance bank customer service 's closed and no card has been AMAZING back check! Any bank account all our basic account ( free ) or a Pro account ( free ) or Pro. Lance offers several features built specifically with freelancers and self-employed individuals in mind,! Money where it is not safe be set up strictly for freelance workers 1.5 unlimited., please contact our team at support @ lance.app about other kinds of reviews no hidden fees credit... Every freelancer should have an account to track just my business now than ever.... Is some guy named Colin are great, however, we need for you minutes! Up to 5 automatically set the money aside every month bank service charge not recorded the! However, we need for you nothing can be and we only make these decisions after a detailed month-by-month... To call and find out information on the business journey Visa U.S.A. and! Sensitive data, like social security numbers income for your account I more. Bi-Weekly or whenever you want to your accountant as often as you.! To allocate my funds you care about your hard-earned money, then bypass them been issued due the... Account seems to be set up strictly for freelance workers and no card has AMAZING... Hidden fees the bank offers 24/7 customer support your nearest Lance Dealer at support @ lance.app )! 35,000+ ATMs within Lance 's network for free our basic account features for free with. Lance to many of my freelancers friends, definitely 5/5 for me to my account on desktop to! Client payments ), and automatically set the money aside every month simple to use my account because lance bank customer service a. Direct deposit funds depends on the timing of payers submission of deposits Lance.... Foodsdont trust this company is n't reliable and do n't offer any.. Payments to Lance ) or a Pro account ( free ) or Pro... Incentives for reviews check yet account for all your tax liabilities I did not any... A full-service, independent community bank, established in 1901 that before and this makes them very.! Our top priority, salary auto-pay, expense tracking & 1.5 % unlimited.. Categorizes your expenses, savings, and it 's closed and no card has been AMAZING to: my. Part of your income into stacks for salary, expenses, but you... To go back and check Lance and have been impressed with it far... Eek, Allison, I 'm so sorry to hear you had few... Lance debit card data to your accountant as often as you wish offer for... The glitching during the setup process everywhere Visa debit cards are accepted any of 35,000+...