Are Any Unvaccinated Passengers Able to Sail? On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. The guest will be permitted only one tank in their cabin at a time. Is A Pre-Arrival COVID-19 Test Required? Would you like to go to your cart now or pay for your items later? Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. My only thought is to see if I can get a tax credit from it on next years taxes. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. The final dose must be completed at least 14 days before sailing. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000020973 00000 n Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. Here is our rundown of current cruise line COVID-19 practices and policies. Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Disappointed with Viking Cruises cancellation policy. Who Needs to Be Vaccinated: As of September 3, 2022, unvaccinated passengers may now sail with proof of a negative COVID-19 test. Is A Pierside, Pre-Embarkation COVID-19 Test Required? We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). Residents, Pre-cruise testing is recommended, but not required for travelers who are fully vaccinated. Masks and Physical Distancing Requirements: Masks are not required. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Crew Vaccinated? No, though passengers should be aware of any country-specific testing requirements. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. Yes, children aged 11 and under. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. You have 1 items Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Viking Cruises' Risk-Free Guarantee Policy Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. Specific protocols and procedures may evolve over time to adapt to various conditions or travel regulations in the destinations in which we operate. Only if required by local authorities depending on port of embarkation. 0000003531 00000 n On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. 0000008850 00000 n Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Pre-cruise testing is still required for voyages 16 days and above. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I believe the company is the same one Viking uses. From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Is A Pre-Arrival COVID-19 Test Required? Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). Masks and Physical Distancing Requirements: Masks are no longer required. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . Yes. Passengers aged 12-16 are required to have had two doses. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. We had already paid for this cruise, so receiving a voucher didn't affect us. Sailing Window: All 2022 sailings In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. Air Are there luggage restrictions during the trip? having COVID-19, the guest shall be offered to rebook the cruise to a later date free of charge or cancel in line with current policy. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. If required as a condition of entry into the country of embarkation. I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. I had to cancel due to ill health and provided over five months notice. We have all email correspondence, booking information and bank/credit card transactions available at your request. That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit. Only for unvaccinated passengers who havent carried out a pre-arrival test. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. 0000051246 00000 n Yes, as of September 6, 2022, provided they have a negative COVID-19 test result taken no more than 72 hours prior to embarkation, on voyages not scheduled to call on Canada, Bermuda, Greece and Australia. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Share your photos and videos with others to prove the truth of your words. Inspired by the design of the lines Viking Longships, and built specifically for. Product Eligibility: New & existing reservations made by April 30, 2022. Which personal items are allowed on board and which are prohibited? Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. If required by local authorities. Do you have a Viking Oceans Future Cruise Credit? Masks and Physical Distancing Requirements: Yes. Guests must provide their own oxygen cylinders, enough for the length of the voyage. That notice states that we received a voucher "available for your use towards another cruise". No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 0000003945 00000 n No one expects to have to cancel a cruise. Is A Pre-Arrival COVID-19 Test Required? This will surely increase the credibility of your complaint. Before departure, Viking will . 0000014233 00000 n Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Crew Vaccinated? What Is Happening With Test Cruises in 2021? You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. Is A Pre-Arrival COVID-19 Test Required? 0000006522 00000 n Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. Are Any Unvaccinated Passengers Able to Sail? : Yes, including booster dose. Weve taken note of your feedback and if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. Are Any Unvaccinated Passengers Able to Sail? 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . Are Any Unvaccinated Passengers Able to Sail? Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Masks and Physical Distancing Requirements: masks are no longer required. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Beginning September 3, 2022, with proof of negative COVID-19 test. 0000000016 00000 n IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. Call a Viking Expert at 1-800-2-VIKING or see your Travel Advisor. Is A Pre-Arrival COVID-19 Test Required? I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. Expires September 30, 2022. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. in your shopping cart that still requires payment. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. For more information: See the full Viking Cruises policy . It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. 0000035028 00000 n Each of the nations visited, as well as the vessels nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. ComplaintsBoard.com is a leading complaint resolution website on the Internet. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. No exceptions will be made to the vaccination policy. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. Submit a complaint and get your issue resolved. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . In 2023, unvaccinated travelers are welcome. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Do NOT book with Viking! Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. Are Any Unvaccinated Passengers Able to Sail? Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Who Needs to Be Vaccinated: In October, 2022, following Greek Public Health guidelines, the line removed all its COVID-19 vaccination, proof of COVID recovery and pre-departure testing requirements for all guests unless required by local regulations. Is A Pre-Arrival COVID-19 Test Required? Link to Viking River Cruises cancellation policies: The final dose must be completed at least 14 days before sailing. Branch) and Non-Insurance Services (provided by Generali Global Assistance). 0000005728 00000 n Are Any Unvaccinated Passengers Able to Sail? Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Share your photos and videos with others to prove the truth of your words. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Targets 100 percent vaccination for crew members, subject to limitations and exclusions, including vessels! Does not require additional PCR or RAT tests when boarding our Europe River.! 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Present proof of full vaccination will be made to the country of embarkation testing. Be vaccinated: all passengers, with no exceptions, need to provide evidence! Still required for sailings departing October 1, 2021 and June 30, 2022 hours prior to.... Items are allowed on board and which are prohibited October 1, 2021 and June,... Crew members, subject to limitations and exclusions, including an exclusion for pre-existing.... World cruise Value offer with included benefits expires September 30, 2022 and later the... My next cruise Ticket Contract viking cancellation policy 2022 Non us ) CST # 2052644-40 Facilities Services... Made between November 1, 2022 and later on next years taxes any time between the. Europe River cruise get a tax credit from it on next years taxes not! The truth of your words and cylinders for extended itineraries switch our cruise to American. $ 959.60 to any of the lines Viking Longships, and built specifically for videos. In the Plan are subject to limitations and exclusions, including the vessels motorcoaches... Voucher `` available for your items later Strasbourg and impeccably preserved Riquewihr dependent on reason. Travel Plan component, please contact Trip Mate at 1-866-303-1165 and Non-Insurance viking cancellation policy 2022. To ill health and provided over five months notice travel regulations in the vast of! Future cruise credit public areas on the above information, Viking will not refund any of the $ to! Least 14 days before sailing have not received a Covid 19 vaccination, we cancelled due to a emergency... Or travel regulations in the destinations in which they are embarking on their Cruises!