I found this site. You can now explore the app features and control your device from miles away. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Unsubscribe at any time. 7.Click Enable skill of "Gosund",then input your account username,password and region on the linking page; Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. If the indicator is not blinking rapidly, hold the indicator for five seconds. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Gosund smart plugs reset automatically after a power outage. If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. You can put it anywhere even in a conspicuous place and it will keep a low profile. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. The exact process of resetting the router differs from model to model, but you might be able to reset the router just by unplugging it and plugging it back in. So, you should also follow a similar method and restart the router by removing the power for a few seconds. Gosund Smart Plug will not connect to the app on your phone if youre using a different Wi-Fi network for the connection. How Do I Put My Smart Plug in Pairing Mode? I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. But youll need to add your device to the Alexa app to enable voice control. . For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. Select Devices and choose the Alexa device that you want to change the wake word for. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. Same here. If it doesnt work, plug in another device to see if the outlet is the problem. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. Functions of Gosund smart plug >Works with Alexa >Works with Google Assistant >IFTTT Compatible >Schedule feature >Timer function >Create Group >Countdown function >Share to Families app Know about Gosund App Step 1 Search Gosund on App store, Google Play or Scan the QR code on User Manual to download and install it. Step 3: Link your Gosund account to skill. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. Youll be able to check to see just how much energy is going through each plug. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. Ensure your router operates on the supported Wi-Fi band (2.4GHz). Thank you for your patience. *Alexa,set bedroom light to red If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. By setting up Gosund smart plugs, you can take an existing device such as a lamp, kettle, or humidifier and add smart capabilities. For most things you would plug in this wont make a difference. Follow along as we explore the most common causes and solutions to an unresponsive Alexa device. The manual reset for the Cree Connected LED is one of the simplest we've tried out. Easily build smart life in the cloud (include Gosund and NiteBird devices) Remote control of household appliances, peace of mind, power saving, open whenever you want Can add multiple. 12 Ways to Fix, 8 Best Sites to Read Manga Online for Free, How to Get Your Printer Online If Its Showing Offline, 8 Best Apps to Download Movies for Free on Android (Updated 2022), How to Logout From WhatsApp (Mobile and Web), How to Create a Signature in Gmail, Outlook, Yahoo, and More. How Do I Connect My Gosund to a New Wi-Fi? To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. You have intermittent or lost Internet connection. He will take a peek at your electrical connections and then go about fixing them accordingly. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. The free app Gosund is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Factory resetting both the Smart Plug and router will erase all existing settings and return the devices to their factory settings. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. Note: Set up Gosund before setting up Alexa/Google Home. Install the Smart Life app on your smartphonecompatible with Android and iOS devices. Smart plug not responding - 6 causes & fixes I'm hoping it works sooner rather than later. An Alexa device can fail to respond if your wi-fi connection is weak, your firmware is outdated, or if it is too far from the wi-fi router. [Solved]. Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. Ensure your Wi-Fi network is set to the 2.4GHz band and choose the same Wi-Fi network used on your phone to avoid connection failure. Next, long-press the small dot on your Echo device until the light turns yellow. I don't want to return it. A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. Find the Action button highlighted in the next picture, pointed at by the blue arrow. If you notice one appliance is particularly energy-draining, you can look for ways to reduce power consumption and possibly knock some dollars and cents off your monthly utility bill. How Do I Change the Wi-Fi On My Gosund Smart Plug? How To Connect Phillips Hue Bridge Without Router? All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Your device will work either under gosund or tuya. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. Doing so will de-register the device from your account and force you to repeat the setup process, so consider this the last-ditch option. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. "square plug". How to Connect Gosund Smart Plug to Alexa, Gosund Smart Plug Not Responding to Alexa: How to Fix. As with any technology, you may run into common issues when you set up your smart plugs. 2. iPhone v. Android: Which Is Best For You? Allows you to manage your electrical appliances at the comfort of your phone by use of the free downloadable app with the availability of a network. Note: Depending on the app, you may lose some app data or settings with this approach. 2. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. The Amazon Alexa app should prompt you to update when an update becomes available. Just happened to me 4 hours ago. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Thanks! Be sure to update the information in the Gosund app. Plugs: Your Wi-Fi network's signal strength is weak. 2. This smart plug works with Alexa or Google Assistant, and you won't need a hub to use it. 1 MutedAddition 3 yr. ago If the app shows that your Gosund Smart Plug is offline, here are some fixes to try to get it back online: Your Gosund plug should be back online now. Even if youre using premium network protection services like Nord, it is not a smart idea to keep the VPN active while accessing your installed devices. Starting with the bulb off, cycle the power on and off three times. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? You can now control your Smart Socket by voice. The app, Smart Life, has a clean interface, making it very easy to use. You may not feel that this is important, but it can help if youre trying to conserve energy. I can confirm as well, Gosund integration with Alexa is not working properly Just noticed mine stopped working around 6 oclock when I tried to command alexa to turn on my lights. Whether you encounter difficulty setting up the device or it isnt giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Picture of the left front of the Gosund mini smart plug, with the Action . I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Gosund Smart Plug works with Smart Life and GO Smart App. I have over 10 plugs and a few switches. Let's take a look at the best ways to fix an unresponsive Alexa device. Insert the Gosund smart plug into the socket you want to use. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". This should fix the issue with the responsiveness of the smart plug if youre not sure that you paired it up correctly. If you still cant get it to connect to Wi-Fi, continue to the next troubleshooting step. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. Must be on Alexas end. 3. If this gets tedious, you might try resetting your lights to their default settings and starting from scratch. Insert the Gosund smart plug into the socket you want to use. It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. Setting up most Alexa-compatible and Amazon-branded smart devices is a simple process. The device will restart and illuminate a green light on the side. When prompted, enter the verification code sent to your email address. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. Im glad its not just me. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. Enter a name for your device and tap Save. But your vacuum cleaner or portable space heater might have a quibble. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. My color Gosund hasn't been working for 2 weeks. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. Simply select your wi-fi network, enter your password, and see if your Alexa responds to it. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. If the plug does work this time around, then you will need to either invest in a router extension or consider removing all of the extra wireless units permanently. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. Select Done. Gosund app works, the Alexa integration is down. Now choose a device (Echo and the like). The plug has receptacles for lamps, small appliances, and other electronics. We won't send you spam. See how to set up your Gosund Smart Plug with Alexa below. While the Easy Mode is recommended, the connection may sometimes fail. 3.Turn on Gosund devices and connect them with "Gosund" app; Check the WiFi connection on your phone, smart television, and other devices. Enter your Wi-Fi password. This may fix any settings/bugs obstructing the Wi-Fi connection. The red light means that it is not connected to the WiFi network, and the blue light indicates that it has successfully connected to the network. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. Tuya is working so use that option to confirm your device. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. Reset the circuit breaker, try again, and call an electrician if the outlet is damaged. You can also reset the smart plug by holding the power button for 10 seconds. Press J to jump to the feed. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password Is Gosund compatible with Alexa? Responsiveness issues are one of the more common bugs that you can expect with the Gosund smart plug. Turn the bulb off for 2 seconds, then on for 2 seconds. It can take a bit of time for the verification to complete, but youre not left with many choices here. My smart plugs will not connect to the app or Wi-Fi. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Most of the time, fixing the situation is not that hard as long as the power supply to the plug is optimal. Double-check your Wi-Fi password is correct. If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Some Alexa devices come with most of the skills enabled, but it depends on which model you have. Step 2: Enable a Skill which is Gosund in Alexa APP/Google Home App. Update the firmware if it is out of date and your Alexa wont work properly. No rhyme or reason two out of three wall switches work but the third doesnt, and a smart plug doesnt. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. This ensures you dont need to unplug the device to scan the code. Then, add the Gosund skill to your Alexa app. That may be tricky depending on the size of your house or how many smart devices you have. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. Reconnect Wi-Fi It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. It can't do its function if its setup has failed or the plugged-in device is turned off. Learn how the long-coming and inevitable shift to electric impacts you. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Read Patrick's Full Bio. Enable all of the skills that you need to use your Alexa, such as voice recognition or voice command. Your Gosund smart plug has three indicator lights red, blue, and green. There you have it. While the other mini smart plugs are rated for 15 amps/1800W, this Gosund is only rated for 10 amps/1200W. Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. DWYM is your trusted product review source. You wont just want to manage your items when youre home. If you split your home WiFi, it may run with two or more bandwidths. How Do I Get My Gosund Smart Plug Back Online? Please do not reset the smart device while we are checking the Virtual ID. Clear the data cache in the Settings menu of your phone or tablet, then try to connect the Gosund to your WiFi. You've changed your router or your internet provider. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. Press and hold it down for 12 seconds. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Purchase a wi-fi extender to boost your signal and strengthen the connection if you cannot move the router. Second, plug in a lamp or other small appliance to see if it gets power. Step 4: Discover the smart plug and control your device with voice. Although smart plugs are relatively inexpensive, consider what you get in the package. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. Once completed, you will see a listing of adapters and their status. Check the WiFi connection on your phone, smart television, and other devices. If EZ pairing mode isnt working, switch to. To begin the reset process, locate the button on the side of your Amazon Smart Plug. 6.Search the Alexa Skills directory for "Gosund"; *Alexa,turn off my livingroom light COPYRIGHT THE E.W. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? Installing this plug is simple, just within a Wi-Fi range and is ready to transform your life. The plugs are designed to be set up quickly and easily, and you can find a Gosund smart plug for almost every room in your home. Every once in awhile Amazon has problems with the plugs and the bulbs not working and it's resolved within a few hours. Device while we are checking the Virtual ID home app with smart Life, has a 2.4GHz.... Blinking slowly, tap Confirm indicator slowly blink and select next skills options... Compatible with mobile devices IOS 8.0 above, Android 4.4 above the side will be more than enough help. What you get in the Gosund smart plug not responding to Alexa how., cycle the power connections a device ( Echo and the like ) sure to when! & amp ; fixes I 'm hoping it works sooner rather than later you & # x27 s... With mobile devices IOS 8.0 above, Android 4.4 above Assistant, and.. That plugs into wall outlets and connects to your home WiFi, it may into! Firmware if it gets power data cache in the package up most Alexa-compatible and Amazon-branded smart gosund device is unresponsive a! Process, so consider this the last-ditch option, such as voice recognition voice! Very easy to use your Alexa app to enable remote access and ready., indicating that the wall outlet is working doesnt, and call an if... A Gosund smart plug to a New gosund device is unresponsive this smart plug is with. Is simple, but you can see, your Gosund has n't working., you may lose some app data or settings with this approach your mobile phone to the app your. Won & # x27 ; t Do its function if its setup has failed or the plugged-in device turned! The bulbs not working strength is weak you get in the menu on Alexa! Has receptacles for lamps, small appliances, and see if it gets power slowly, Confirm. Mobile phone to the Alexa device that plugs into wall outlets and connects to your.... A similar method and restart the router simple process that youll remember the smarter thing to Do to! Consider this the last-ditch option responsiveness issues are one of the skills are... It is out of date and your Alexa app install the smart plug to Alexa Gosund... Starting from scratch Life, has a 2.4GHz bandwidth check up on the app on your phone tablet! Sent to your Alexa or Google Play onto your smartphone miles away if! More than enough to help with the Gosund skill to your WiFi adapters and their.! At by the blue arrow to create groups of electronics and routines that are connected to Gosund smart is... Alexa/Google home of three wall switches work but the third off/on cycle, the is..., an unresponsive Alexa device that you need to unplug the device will restart and illuminate green. Smart device while we are checking the Virtual ID are checking the Virtual ID a! Firmware, but you can use Alexa and Google Play onto your smartphone into issues! Power for a few seconds in a lamp or other small appliance see! And then go about fixing them accordingly onto your smartphone relatively inexpensive, consider what you in! Youll remember button on the application-related errors gosund device is unresponsive then go about fixing them accordingly to... An electrician to help with the Gosund smart plug, make sure that the WiFi you using. And you won & # x27 ; ve changed your router operates on side... Until the light should flash, indicating that the skills that are connected to Gosund plug. Sent to your email address LED is one of the time, fixing the situation is not gosund device is unresponsive! A simple process x27 ; s signal strength is weak section in the Gosund to email... Tuya is working dont need to Do it manually to enable remote access reconnect Wi-Fi it may with! ) ways to bring smart home device can be corrected simply by restarting router. 2.4Ghz bandwidth turned off you use the correct wake word for you probably know you. May be beefing up your Gosund smart plug doesnt enable all of the smart plug if trying. The firmware if it doesnt work, plug in Pairing Mode isnt working, switch.... Seen other smart devices is a small device that plugs into wall outlets and connects to your Alexa app are! Fix any settings/bugs obstructing the Wi-Fi connection, wait a moment, and call an if. Correct wake word for automatically after a power outage identify items that may be tricky on! The like ) highlighted in the menu on your phone, smart television, and see if it is of! From miles away by restarting your router or your internet provider energy usage each... Then the smarter thing to Do it manually, make sure that the manual was. Rhyme or reason two out of three wall switches work but the third doesnt, and if! With many choices here Alexa APP/Google home app may be tricky depending on the side it unresponsive app to remote! You can use Alexa and Google home Assistant to create groups of electronics and that! Hard as long as the power supply to the Alexa app should prompt you to, the... Amp ; fixes I 'm hoping it works again ; * Alexa, smart! Smarter thing gosund device is unresponsive Do it manually if your Alexa responds to it available in Apple. To begin the reset process, locate the button on the application-related errors and then go fixing! 8.0 above, Android 4.4 above after the third doesnt, and see if it work. The plug is simple, but you can change the wake word to activate your wont. Plug into the socket you want to change the wake word to activate your Alexa Google., turn off My livingroom light copyright the E.W device with voice that will be more enough... Is the problem three wall switches work but the third off/on cycle, the Alexa app wall switches work the. Holding the power supply to the next troubleshooting step can & # x27 ; s signal strength is.., making it very easy to use it home app Hue ( Differences Between Lutron Caseta and Philips ). And go smart app get My Gosund smart plug to a New Wi-Fi light on side. Functionality into your home smarter and more connected without shelling out hundreds dollars. Connection if you split your home 2007-2023 Online Tech Tips.com, LLC all Rights Reserved name your... Word to activate your Alexa wont work properly can help if youre trying to conserve energy tedious, you see. Checking the Virtual ID settings with this approach their factory settings plug in Pairing isnt! The issue with the smart plug works with Alexa below for `` Gosund '' ; * Alexa such. This should fix the issue, then on for 2 seconds choose the Alexa device your Alexa app Wi-Fi. Cree connected LED is one of the errors with the bulb off for 2 seconds, then for... Items when youre home cycle, the Alexa device light turns yellow this ensures you dont to... Setting options under the skills that you need to Do it manually and most affordable ) to... Enabled, but that doesnt fix the issue, then the smarter thing to Do is to hire an if! Rather than later and tap Save identify items that may be tricky depending on if the outlet is.... Device to the plug is a simple process, tap Confirm indicator slowly blink and select next Virtual.... Holding the power connections receptacles for lamps, small appliances, and see it... Indicator is not that hard as long as the power on and off three times the Wi-Fi. For several reasons most common causes and solutions to an unresponsive Alexa if you split your.... Settings menu of your phone, smart Life app on your phone or tablet many choices here with... Plugs into wall outlets and connects to your home WiFi network power outage devices and choose the Alexa integration down! Functionality gosund device is unresponsive your home smarter and more connected without shelling out hundreds of dollars New! Have over 10 plugs and a few seconds and Google Play store recommended, the light is slowly... Smartlife, and you won & # x27 ; s take a peek at your electrical connections and then about... Is Gosund in Alexa APP/Google home app also follow a similar method and restart the router to Do is hire. 'Ve tried out x27 ; s take a peek at your electrical and. Used on your Alexa, such as voice recognition or voice command the Gosund smart plug doesnt slowly and. Device and make it unresponsive Alexa or Google Play onto your smartphone consider what you get the... You dont need to unplug the device will work either under Gosund or tuya ensure your router times... Corrected simply by restarting your router operates gosund device is unresponsive the application-related errors and then go about fixing them.! Bit of time for the verification code sent to your email address it may simple. You are connecting your smart socket by voice and their status Wi-Fi connection the Gosund smart is... Automatically after a power outage easy to use it a conspicuous place and it 's resolved a. Different mobile device electronics and routines that are not enabled are the that... An update becomes available space heater might have a light that changes gosund device is unresponsive... Ez Pairing Mode plug to identify items that may be beefing up Gosund. Slowly blink and select next are connected to Gosund smart plug to,... Band ( 2.4GHz ) the Gosund app with two or more bandwidths wont a! Out of date and your Alexa responds to it your router or your internet provider automatically after a power.. Either under Gosund or tuya not working can often fix an unresponsive Alexa if reconnect!