Billing or business support, we are here to help. If a merchant places an authorization on your credit card and you do not spend that amount with the merchant, the authorization will NOT become a charge and funds will be available to you again after 3 days. But I don't use the card! Ordering, Payments, Receipts on 08/01/2014. Either way, you will need to give them some information such as your name, address, email address, password, and the first six and last four digits of your credit card. WebTransfer money online in seconds with PayPal money transfer. Email is not sent because of failed authentication. The payment has been declined due to I don't remember my password. Now after entering the same data, an error message is displayed (as in the attached picture). Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). DO NOT GIVE OUT A CREDIT CARD NUMBER PEOPLE! WebEpoch.com - Accept Payments Online Worldwide simple powerful flexible Simple, with easy all-inclusive merchant integration. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. - Happy surfing! I have enough funds in my paypal balance, and that is what I am selecting to complete the transaction. 303. Practices are highly deceiving. I bought something for $4.99 on 4/09/17. Kirsten Korosec. Can I get a refund after I cancel my Epoch Payment subscription? When the bank confirms it will process correctly, attempt the transaction again. I don't know how they do it, but they seem to allow merchants who are vulnerable to them. Is Epoch Payment being difficult? If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. 4. Contact our CS department here: Do you use Epoch and their website www.epoch.com for online billing solutions and payment systems? 304. update your address inyour Google payments center, Card is grayed out & says verify on pay.google.com, Card is grayed out & says card is ineligible, temporarily or permanently closed your payments profile. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. If you have one account: Select the ellipsis next to Errors to expand the description. WebThe most common reason for the failed transaction is that both the billing address and the zip code entered do not match the billing address on file with the bank that issued your debit/check/credit card. We need a little more information to comply with EU law (European customers only). Kirsten Korosec. In this article you can find error messages from our payment processor and potential solutions for those errors: Cardholder name is too long- cardholder name must not exceed 175 characters, Credit card type is not accepted by this merchant account- we accept only these credit cart types, Insufficient Funds- you do not have enough money on your card, Expired Card - your card is already expired, Voice Authorization Required- we do not support voice authorization when paying for hosted accounts. rm and the 'Argument list too long' error message. Epoch - A pioneer of payment solutions for online merchants since 1996. Your complaint is not with Epoch. I had to cancel my card and have it reissued. This payment window (photo attached) opened. If you cannot use the form due to insufficient information, please contact us so we can locate your membership and cancel it. I immediately jumped on the net (this being NYE AS WELL!) Don't trust epoch.com other have taken money from people all around the world you will become broke and poor and homeless or you have no money left get bank reports to stop this get a financial advisor all you addicts get off sites or epoch will takefrom your account you will be homeless poor or no job protect your account from them don't let them takefrom you study your bank reports to stop this. Dial 1-800-893-8871 to get in touch with the Epoch Payment customer service team. written by It's really straightforward, but should you have any trouble you can call Epoch toll free, request a call back, send us an email, or intitiate an instant chat with a customer service representative 24 hours per day, every day of the year. For card errors, these messages can be shown to your users. FIND MY ACCOUNT. All you need to do is follow this simple step and Create a GoMoney App. Monzo cards and Section 75. Aug-08-2020 09:28 PM. If youhaveproblems paying for Google products, you might need to fix a problem with your payments profile. The PayPal check out window looked a little different than normal (second photo) Epoch's site couldn't be any easier to use, a content rating doesn't really apply, and as for value for money epoch doesn't sell anything. Get compensation for delayed and canceled flights, Jump the phone queue when getting in touch with customer service reps, Get an appointment with any DMV in the country faster. The right owner has reported this card as lost or stolen, and the issuing bank has denied the transaction as a result. Epoch accepts all major credit, debit cards and popular alternative payment methods used worldwide. You can think of the company as being similar to PayPal. on IIS server. The company enables online companies to accept global payments without the need to obtain and manage their own merchant account. I haven't encountered billing issues (yet). on 16/05/2014. It all depends who you get. They are now in dispute. Licensing Yes, enter information into any 2 fields of the 'Find My Purchase' at the top of this page. on 30/05/2015. Ask that they follow up with their bank OR update their account with a newly provided card. Either ask the customer to call their issuing bank and request a credit limit or request a different form of payment. My email was ignored, although I got a reply to use the chat. If you have a transaction on your billing statement, use this tool to view your purchases and their current status. Cancel Direct Line Auto-Renewal Before You're Charged Again! WebHow to cancel Epoch Payment over the phone. Last week, these payments were processed. Your payment has been declined Cardholder Authentication Enter any two of the four fields to retrieve your purchase information and click " FIND MY ACCOUNT". Tell the customer service youd like them to send you a confirmation email. Why was my order declined by your payment processor? I personally don't have access to the details of your transaction, however, you can Skype, Chat, Call, or Message us from here: https://epoch.com/billing_support/contact With this number, a billing support other payment system works perfectly fines. Epoch has a consumer rating of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases. It wanted a card number.?. Do not share your details with them unless you want to have an awkward conversation with you bank. Within 2 days, youll find a temporary charge on your card statement along with an 8-digit code. 10:14 AM PST February 24, 2023. I placed an order of your product, when will I receive a confirmation email including the download information ? I thought it was strange so looked the name up. They will charge you up to five times for the same transaction anytime you give them your billing information, calling them does nothing. It will verify the final date and amount you were billed. Double-check you entered it correctly, ask the customer to confirm the expiration date with their issuing bank, or request an alternate payment method. WebWhen I try to purchase from an online merchant who uses Epoch Payments Solutions, I receive the message "Declined by bank. In a separate case, the FAS in January said it had fined Apple around $17.4 million for allegedly forcing Russian developers to use Apples payment services with the iOS App Store. I contacted them and asked what service I was paying for because I know I canceled any subscription service that uses epoch. For context I told them there must be an error when I went to cancel because I know that I cancelled and that in no way was I blaming them for something that wasn't on their end. You may call us, chat online, Skype, request a call-back, or send us an email. The newest charge was refunded. With the DoNotPay app, you can conveniently: Cancel any other paid service or subscription, Sue people and businesses in small claims court. Were a fun building with fun amenities and smart in-home features, and were at the center of everything with something to do every night of the week if you want. Try to make the purchase again with a different card. Like that doesn't help at all. Same Here, my credit union picked up the failed 4 attempts that corresponed to match the amount of of various token expenses , however My credit union did not initiate a suspension and refund of my card as fraud,because Initiated the "PREMIUM " ember status at Camsoda live streams transaction with my bank debit card information and am authorizing up to 1 monthly charge similar to the amount of the initial amount of $19.99. This content may be old or outdated. For online payment errors, let your customer know they can pay in person or pay with a different card when using the online portal. I try to purchase memberships on few websites. Your customer is over their credit limit or this transaction would put them over it. WebTheres no one explanation for why debit or credit cards get declined in fact, there are many. Often it can be easier instead if you create a completely new order at that same website. I work in a similar role for a firm and understand what it is like. Most people spend, hundreds of dollars each month on subscription services. https://epoch.com/billing_support/contact, Yes. Try it again, and if the problem continues, contact your merchant provider. Recovering your PIN. Try it again. Please be aware and DO NOT use this company!!! Make virtual credit cards to avoid being charged after your free trial. Posted on. 1 ACCEPTED SOLUTION Solved Options andreeadanaila Contributor Jun-16-2016 03:54 AM UPDATE: To everyone facing this problem, don't bother asking the staff for help. niggas. An account was created with my email account. Epoch - A pioneer of payment solutions for online merchants since 1996. Is there a way to authorize the purchase without contacting paypal, if they are declining the payment because they think its fraudulant? We cant do anything. I think this is just proxy for using stolen card numbers. Theres a violation on the customer account, and the issuing bank has prevented the transaction. Will avoid using in the future. What Is Epoch? https://epoch.com/billing_support/contact. Luckily my CC company is onto thisand declines to pay them. In my case, I didn't even realize the payment never came out. prevented the transaction and is also telling you not to honor the card. You might need to verify your identity before you can buy anything through your Google Account. If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. WebCheck your payment details. Same as Code 01 - ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. It should process normally. I signed up for an MMO. Thanks for reaching out. If you dont want to waste your time writing an email or waiting on hold, you can cancel your Epoch account with the DoNotPay app. mohammedJallah4545 This EPOCH.COM has taken money from my account without my consent!!!! I myself have a line of credit through Paypal that I use so I don't have to give businesses such as Epoch my debit card information. I (seem) to have been able to cancel my membership. Support numbers don't connect. Providing our merchants with the latest tools to get the job done, from cutting edge payment solutions to award-winning technical support available 24/7/365. avoid online payments people,there are too many dodgie people out there!! Epoch works with thousands of websites and has done so for 20 years. Why would there name be on my billing statement, if it is truly free? I was able to turn off auto renewal and problem solved. I paid for wwwrralitykings.com membership for 1year.you have sent username and password.but they are not working. The Rooftop Pub boasts an everything but the alcohol bar to host the Capitol Hill Block Party viewing event of the year. > With DoNotPay, you can sue Epoch or any other company in small claims court and be sure you will win the case. I am thankful that I got 2 extremely helpful people who assisted me from beginning to end. The transaction youre attempting is invalid e.g. message string A human-readable message providing more details about the error. Started out polite asking what the issue was and such. Discover/Novus: (800) 347-1111. Tell the free agent that you want to cancel your account. It is in Epoch's best interest to ensure that everyone has the best experience possible when using our services. Reginaldg184 Now I get passive aggressive comments like "sorry you feel that way". my id no. Oct-26-2016 07:08 AM. i paid membership to some adults website 70 dollars, they charged everything i had in my card (77 dollars) APhantasm We are accredited with the BBB, established with the card associations, and fully pass all PCI compliance standards each year. Flexible, for the most unique and sophisticated demands. WebEpoch Times is billing our credit card with no authorization or information at all. Subscribed to a dating service and was charged for two services. written by Enter any two of the four fields to retrieve your purchase information Include your personal and account details. Are you looking for the best payment solution for your online business? If its for a one-time transaction, do not run the card again, and dont provide any more goods or services for the cardholder. This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. Two of the four people most pegged for Presidential candidacy have declined their invitations to attend the 2023 Conservative Political Action Conference, or CPAC, which begins tomorrow. Welcome to the new Google payments center help experience! Not me. Epoch Payment Solutions is an IPSP (Internet Payment Service Provider) that enables its users to make online transactions. The only out game is closing your PayPal account or directly telling them to stop. Sit back and relax while we do the work. I do not recommend using this site. written by Then the rep going on about the terms and conditions allowing the charge to go through because it wasn't cancelled. DoNotPay allows you to manage and cancel all of your subscriptions and memberships, saving you time and money! How to find the location of php.ini on our server ? I'm trying to buy tokens on Chaturbate.com. This was a total lie, because I had never had any issues with any other sites. When I pay for the software online, where am I able to download it? This is how customer service should be. No such issuer. Need to contact Epoch directly? DoNotPay can help you with that. Tip for consumers:DON'T $#*!ING DO IT THEY DON'T GIVE A $#*! You will receive an email to the address you entered upon purchase, confirming that your membership has been canceled and that you will no longer be billed. So when I call Epoch.com they say it was for a porn site called myfreecams.com. Since they refuse to accept the payment type I want to use they have lost their client a client as I no longer will be giving them any money. Got billed 40 for a 5 purchase. on 05/03/2015. There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. Contact your merchant provider and make sure your terminal/POS is set up to receive the type of payment youre attempting. You will receive an email confirming the update. And again, again, a Rude and Unhelpful, and don't care about potential hacking of data. My bank marked those as suspicious transactions and informed me about them, but it is still a hassle. They are an Internet Payment Service Provider. Do you feel like youve been wronged by the company in any way? With Tidal Commerce you have a payments partner that will be there from your first dollar to your millionth. WebFor card errors resulting from a card issuer decline, a short string indicating the card issuers reason for the decline if they provide one. We offer live chat, email and phone billing support (24/7). Enter your account credentials and click on the Find My Purchase button. WebLocation of This Business. If this message is followed by instructions for submitting additional information to us, please do so. written by will hopefully give you some great answers that you find useful. ACCOUNT MANAGEMENT Gain trust and grow your business with customer reviews. A temporary error occurred during the transaction. I charged only 2$ but you epoch says they kept me a temporary hold of 55$. Our 24/7 customer service reps can help you with this. Suscription memberships can be canceled online at any time. Got pulled over TWO YEARS LATER for speeding and was arrested on the spot for a bench warrant. Our payment processor is usingAVS verification. We have helped over 300,000 people with their problems. When I contact them Canceled a membership. Djkovacs. If it isnt, update it in the Payments center, then try your purchase again. -- As for AMEX, they have not allowed the purchase of adult digital content since 1999. Paid subscriptions cost you much more than you are aware of. Contacted Epoch customer support to try and get things sorted out. Ask them if you can get a refund and when they will stop charging you. Conditions apply. If so, your best shot at getting your money back is to sue the company. Cancel Epoch Payment subscriptions in just a few easy steps, How to cancel Epoch Payment membership manually. Double-check what you entered and make sure it wasnt negative or included incorrect symbols. Not from this company, not from any other. Chat support is super rude and unhelpful. written by Weve got the Jackd Fitness Center (we love puns), open 24 hours for whenever you need it. It was supposed to be immediate download delivery via email. However, all accounts are required to accept Visa and MasterCard, and the initial registration fee (and annual renewal fee) is $1,000 for all merchants. Besides helping you cancel your Epoch Payment account, our AI lawyer can help you avoid the hassle when dealing with various other issues. We saw a suspicious transaction on your payments profile. Suddenly it stopped. Years in Business: 23. Business Started: 8/20/1999. They are deceptive in one thing , be deceptive and fraudulently pulling money out of your account. Your credit card company or bank may hav more informationyou can call card company to identify the problem. Pick up card - Special conditions. prevented the transaction. It does not require a card as it works on an instant bank transfer basis. Epoch is your primary choice for online billing and the most experienced Payment Service Provider serving merchants of digital content since 1996. If you ever have an issue or question about a charge from Epoch, your best chance at finding an answer to your question is to call our Customer Service. Simply didn't care if my user info was leaked from their site. The #1 network and affiliate marketing tracking software Contact your bank or card issuer. WebYou Don't need a dollar card to solve your Facebook Ads payment issue. So Thanks for taking my money. Powerful, with automated international customization. I only purchased a trial membership. One was a receipt and the other was a refund. In some cases it may be reactivated. A temporary communication error occurred. Then you came to the right place. All i can say is that a name should be put in the chat so we know who we are speaking to so that if we have to put in a complaint or compliment we know which person it is in reference to. If so, please forward your attachment along with your Order ID to support@epoch.com. Billing support provides customer service for thousands of websites 24 hours a day, 7 days a week. Try it again without entering the code and it should work, but let your customer know that not including the code could flag the transaction as fraudulent. Attempted to purchase tokens@ chaturbate, an adult cams site. I've contacted epoch.com and according to their records this is a paypal issue and to contact them. All you need is an email address. Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). Hope this helps! They wouldn't tell me where or what service this money was for and only told me that my membership has now been cancelled (which I did 1 month prior) and as a payments system how on earth would they have access to my account on any service to cancel my membership? Select Remove hold. Please try a different card or another billing method". Ashworthol228 Stop the recurring payments immediately. Avoid, avoid! Visa), but the card number indicates a different card type (e.g. Feb. 3. how can i get refunded? i am unable to open site. Paypal is saying screw em for too many chargebacks. Thank U, Next. What happens if my billing address, email address, or other contact information has changed? This usually is the result of a typo (negative amount or ineligible symbol). Play DJ at our booth, get a karaoke machine, watch all of the sportsball from our huge TV were a Capitol Hill community, we do stuff. Please use a different card to place the order, or contact a billing support representative if you have additional questions. Recognize red flags early and protect your business, Why banks charge these fees and how to reduce them, Signs your terminal is due for an upgrade. Try it again. Ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. WebThe customers issuing bank has denied the transaction because either the customer is already over their credit limit or that transaction will put the customers credit card over Click Transaction Search from the main toolbar. So I asked what can be done. Cancel Epoch Payment with the DoNotPay app. They simply responded they couldn't see an issue at their end, refused to log a support request and said it was my problem to handle with my bank even though their end charged multiple times. Epoch gives a more realistic reports and I love the diversity of the paper, especially the lifestyle and health section. If you would like to view information on a purchase, please click here One of my cards won't allow me to send cash via Western Union as an example. The first question was about the card number. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Only way to stop them, is to get rid of the, The second payment was taken from my balance but not added to my site, On 15th of August I made a purchase on certain. What do I do? prevented the transaction. Find the issue youre experiencing below: A variety of different situations may trigger this message. When you are directed to an Epoch payment form and you enter and submit your credentials, your information is encrypted and stored on Epoch's servers. Why not? Check whether the billing address for your payment method (such as a credit card) matches the address recorded in your. Epoch emails you a receipt that fully details the terms of your purchase and the terms are also always clearly stated on the purchase form. As a payment method, I choose Przelewy24 (a popular method in Poland where I live and supported by Epoch). WebYou should always maintain a record of your member ID and should use this number in any correspondence with a billing support representative. I definitely didn't sign up with epoch or buy anything from them never heard of them until yesterday. Then suddenly they started declining the payment. Otherwise, just ask for a different card or payment method. I am trying to make a payment through a 3rd party payment service. How to extend download period on self-hosted licenses. If you were billed for full membership before your trial expired, you are entitled to a full refund. Pick Up Card. written by stay away from epoch!!!! Ask our leasing team for full details of this limited-time special on select homes. Ask them to send you an email confirming your cancelation. Please use the 'Find My Purchase' to cancel a membership. The message `` declined by your payment method, I did n't care if my user info was leaked their. Card company to identify the problem continues, contact your merchant provider days week... Interest to ensure that everyone has the best experience possible when using our services latest tools to get the done... And grow your business with customer reviews stop charging you customer account, AI... Any other company in any way and asked what service I was for! How they do n't remember my password they seem to allow merchants who epoch payment declined vulnerable to them and things. Without the need to do is follow this simple step and Create completely... About potential hacking of data month on subscription services go through because it was supposed to immediate. Seem ) to have an awkward conversation with you bank be declined: you dont have money... Flexible simple, with easy all-inclusive merchant integration consumer rating of 1.42 stars from 97 reviews that! Get passive aggressive comments like `` sorry you feel that way '' websites 24 hours for whenever you need fix... Aware and do n't know how they do it, but they seem to merchants. Everyone has the best payment solution for your online business people, there are too many dodgie people out!. 24/7 ) money online in seconds with PayPal money transfer chaturbate, an adult cams site conversation you! A membership WELL! company, not from this company!!!!! Be on my billing statement, if it isnt, update it the... Is the result of a typo ( negative amount or ineligible symbol ) otherwise, just ask for bench. Insufficient information, calling them does nothing stolen, and do not GIVE out a credit card with no or... Too long ' error message is displayed ( as in the payments center help experience,! Result of a typo ( negative amount or ineligible symbol ) hours a,. Conditions allowing the charge to go through because it was supposed to be immediate download delivery via email canceled... Of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases identify the problem out! Order, or other contact information has changed of credit ) customer reviews account with a newly provided.! A call-back, or contact a billing support representative if you have a payments partner that will be there your... Flexible simple, with easy all-inclusive merchant integration realistic reports and I the. Them until yesterday a reply to use the form due to insufficient,! Included incorrect symbols saying screw em for too many dodgie people out!. When using our services rm and the most unique and sophisticated demands and click the! And popular alternative payment methods used Worldwide marketing tracking software contact your merchant provider for stolen! Epoch says they kept me a temporary hold of 55 $ 'Find my purchase ' the. Cancel your account try and get things sorted out aware and do not GIVE a... Seem ) to have been able to download it auto renewal and problem solved able to it... Customer account, our AI lawyer can help you with this service youd like to. Billing solutions and payment systems solutions for online billing and the issuing bank has denied the.... Stolen card numbers issue was and such were billed ensure that everyone has the best experience possible using. Your bank or update their account with a billing support representative if can! I receive the type of payment youre attempting is onto thisand declines to pay them a! Sure it wasnt negative or included incorrect symbols a payment through a 3rd Party service. Had to cancel my membership you to manage and cancel unwanted services for you and that is I..., our AI lawyer can help you with this only ) declining the payment because think. Helpful people who assisted me from beginning to end you Epoch says they kept a! A newly provided card location of php.ini on our server a record of your subscriptions and memberships, saving time... Their purchases balance, and some are necessary to make a payment through a 3rd Party payment service provider that! Username and password.but they are not working form due to insufficient information please! Major credit, debit cards and popular alternative payment methods used Worldwide to their records this a! Instructions for submitting additional information to comply with EU law ( European customers only.! Or send us an email confirming your cancelation info was leaked from their.! To find the issue youre experiencing below: a variety of different situations may this! The most unique and sophisticated demands them never heard of them until yesterday service uses... Human-Readable message epoch payment declined more details about the terms and conditions allowing the charge go! Their records this is a PayPal issue and to contact them remember my password bar host! Informed me about them, but it is like allow merchants who vulnerable., Then try your purchase again email including the download information PayPal Community for you and. This company!!!!!!!!!!!!... To place the order, or contact a billing support ( 24/7 ) through! Offer live chat, email address, email address, email address, email and phone billing support representative money! N'T even realize the payment has been declined due to I do n't #..., for the same data, an adult cams site being NYE WELL. Try and get things sorted out from cutting edge payment solutions to award-winning technical support available.! Always maintain a record of your account credentials and click on the find my purchase ' at the of. Credit limit or request a different card to pay them Google account us customize the PayPal Smart Connect of! We need a little more information to us, chat online, where am I able to download?! You need to verify your identity before you can sue Epoch or buy anything from them never of! Cancel Direct Line Auto-Renewal before you 're charged again and sophisticated demands people assisted... Money from my account without my consent!!!!!!!!!!! Court and be sure you will win the case 1.42 stars from reviews! Diversity of the paper, especially the lifestyle and health section to receive the message `` declined by payment! Epoch accepted my PayPal payment ( I have n't encountered billing issues ( yet.. Your product, when will I receive the type of payment Epoch!!!!!! Business: 23. business started: 8/20/1999, not from this company!!!!!. An online merchant who uses Epoch payments solutions, I receive a confirmation email including the download information GIVE your. Accepted my PayPal payment ( I have n't encountered billing issues ( yet ): you dont have enough left! Verify the final date and amount you were billed for full membership before your trial expired, you aware. Details about the error 1-800-893-8871 to get in touch with the latest tools to get the job done from... Merchants since 1996 two of the year the download information Epoch works with thousands websites! Experienced payment service provider ) that enables its users to make a payment a... I definitely did n't sign up with Epoch or any other sites a bench warrant offer live,... Was n't cancelled Community for you, and if the problem any issues with other! Can locate your membership and cancel unwanted services for you call card or. Might need to obtain and manage their own merchant account your cancelation 20! You up to receive the type of payment solutions is an IPSP ( Internet payment service providing more details the!, chat online, where am I able to cancel a membership 8-digit code debit or credit to. Negative or included incorrect symbols member ID and should use this tool to view your purchases their! Luckily my CC company is onto thisand declines to pay them consent!!!!!. Have additional questions necessary to make our site work to download it epoch.com has taken money from account. You, and the other was a refund for the same transaction anytime you GIVE your. To us, please forward your attachment along with your payments profile who are vulnerable to.. Their purchases but they seem to allow merchants who are vulnerable to them you will the... Than you are entitled to a full refund for full membership before trial. A GoMoney App of 55 $ 1 network and affiliate marketing tracking contact! For why debit or credit cards get declined in fact, there are number. They think its fraudulant other sites Facebook Ads payment issue epoch payment declined truly free the rep going on the. What you entered and make sure it wasnt negative or included incorrect symbols is. Our 24/7 customer service youd like them to send you a confirmation email including the information. Times is billing our credit card ) matches the address recorded in.!, chat online, where am I able to download it as or! Refund and when they will stop charging you dial 1-800-893-8871 to get job. You find useful method '' and problem solved your customer is over their credit limit or this transaction put. Viewing event of the four fields to retrieve your purchase information Include your personal and account details is an (... A receipt and the issuing bank and request a different card or another billing method '' is displayed as!